Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Rodriguez

Wesley Chapel,FL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using decision-making skills and sound judgment to positively impact company success. Dedicated to and enjoys training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Team Coordinator

Infocus Solutions
04.2023 - Current
  • Team Lead/Assistant Manager for inbound and outbound for 50+ business development representatives.
  • Managed team workload to reach targets for specific tasks.
  • Handled escalated customer issues.
  • Created staff schedules, approved requested time off and updated reports.
  • Supported the successful completion of departmental objectives through strategic personnel assignments, and workload balancing.
  • Improved team collaboration with regular meetings, progress updates, and transparent communication.

Team Coordinator

Dealership Toolkit
04.2021 - 04.2023
  • Inbound/Outbound business development associate for Affinitv, Windy City Motorcycle Company, and Great American RV
  • Trained, motivated and guided on-boarding members.
  • Covered shift shortages for all shifts to keep production schedule on time.
  • Handled day-to-day office operations and resolved any conflicts.
  • Oversaw staffing, scheduling and planning for 20 employees on Windy City Motorcycle team.
  • Managed team workload to reach production targets.

Event Coordinator

Relax & Enjoy
12.2015 - 04.2023


  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed logistics of events planning, event booking, and event promotions.
  • Brainstormed and implemented creative event concepts and themes.

Chef

Bonefish Grill
12.2020 - 04.2021
  • Food Prep/Sautee Cook/Fry cook/Salad/Dish washer
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Maintained well-organized station to keep work consistent.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.

Assistant Manager

Steelbach
09.2020 - 12.2020
  • Steelbach is owned by the same person as Kipos, everything I did is mostly the same as the work I performed at Kipos.
  • Supported head chef in menu creation, incorporating seasonal ingredients for innovative dishes.

Food Prep/ Assistant Manager

Cress/Kipos
08.2019 - 12.2020


  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

Wiregrass Ranch High School
Wesley Chapel, Florida
01.2019

Skills

  • Microsoft word
  • Microsoft Power Point
  • Customer rapport
  • Sales Strategies
  • Schedule Management
  • Troubleshooting skills
  • Staff Training and Development

Timeline

Team Coordinator

Infocus Solutions
04.2023 - Current

Team Coordinator

Dealership Toolkit
04.2021 - 04.2023

Chef

Bonefish Grill
12.2020 - 04.2021

Assistant Manager

Steelbach
09.2020 - 12.2020

Food Prep/ Assistant Manager

Cress/Kipos
08.2019 - 12.2020

Event Coordinator

Relax & Enjoy
12.2015 - 04.2023

Wiregrass Ranch High School
Ryan Rodriguez