Results-driven Field Service Supervisor with a strong focus on operational efficiency, safety adherence, and team training. Proven ability to enhance team performance and analyze service reports for process improvements.
Overview
29
29
years of professional experience
Work History
Field Service Supervisor
Reyes Coca Cola Bottling
Eagan, MN
04.2021 - Current
Managed daily activities of fountain installation and cooler moving teams to maintain high service standards.
Directed operations of reactive technicians, focusing on optimizing response efficiency and service excellence.
Field Service Supervisor
Reyes Coca Cola Bottling
La Crosse, WI
11.2016 - 04.2021
Led a team of blended service technicians across Eau Claire, La Crosse, and Owatonna markets.
Field Service Technician
Coca-Cola Refreshments
La Crosse, WI
06.1997 - 11.2016
Diagnose and repaired fountain equipment along with vending machines & coolers.
Performed fountain installs and cooler moves.
Education
Associate of Applied Science - Air Conditioning, Heating & Refrigeration
Western Technical College
La Crosse, WI
05-1997
Skills
Safety compliance
Teamwork
Leadership skills
Customer service management
Timeline
Field Service Supervisor
Reyes Coca Cola Bottling
04.2021 - Current
Field Service Supervisor
Reyes Coca Cola Bottling
11.2016 - 04.2021
Field Service Technician
Coca-Cola Refreshments
06.1997 - 11.2016
Associate of Applied Science - Air Conditioning, Heating & Refrigeration