Ryan Rolfes

Key Achievement: Drove retail and upgrade revenue from $3M to $9M in a single year — a 200% increase — through strategic training program development and consistent sales coaching.

• Managed training and development for 100+ project managers and sales representatives across 2 companies and 16 locations, aligning performance with organization-wide standards.
• Designed and delivered comprehensive, multi-format sales training programs — including onboarding, in-home, in-office, group, and virtual sessions — aligned with company-wide sales strategies.
• Assessed team performance through direct observation, role-plays, and sales metrics to identify skill gaps and drive measurable improvement.
• Collaborated with sales leadership to assess sales processes and implement best practices across local and remote markets.
• Led weekly Manager and Project Manager training sessions, fostering consistent development and accountability across the organization.
• Provided ongoing mentorship and follow-up training to sustain long-term sales performance and team growth.

• Highest Retail Sales in Company: Sold Over 2.4 Million in retail exterior renovation.
• Sales & Consulting: Conduct in-home consultations, assess client needs, and present proposals for roofing, siding, windows, and decks.
• Property Inspections: Perform exterior inspections to assess damage or renovation needs, including climbing ladders to evaluate roofing and gutters.
• Lead Generation & Pipeline: Generated new business through networking and referrals, managing provided company leads to expand client base.
• Coordinated project timelines and resources for restoration initiatives.
• Estimating & Contracting: Prepare accurate project scopes, estimates, and contracts; close sales at competitive margins.
• Customer Relationship Management: Serve as the main point of contact, building trust and ensuring high client satisfaction from initial meeting to project completion.
• Production Handoff: Collaborate with production/installation teams to ensure accurate, timely execution of the contracted project.
• CRM Utilization: Documented client interactions, project specifications, and updates within company CRM to maintain accurate project records.

● Increased sales 86% in 6 years by controlling cost of goods, developing new menus, events,

engaging the community and employee engagement.

● Recruited, hired, & trained staff to provide excellent customer service and maintain culinary

standards to exceed expectations of guests.

● Coordinated and oversaw events, menu planning, guest satisfaction, and safety standards.

Developed and launched targeted marketing campaigns to attract new guests.

● Apply, maintain and remain in good standing with the state and county for proper license

and legal requirements to serve food, alcohol, and lodge people on premise.

• Gained culinary experience in various kitchen roles.