Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Rollins

Chelsea,MI

Summary

Dynamic Senior Consultant with a proven track record at OSI Digital, enhancing customer service and leading significant IT refresh projects. Expert in technology integration and strategic planning, with a strong teamwork mindset. Demonstrated success in improving processes and driving digital transformation, achieving notable efficiency gains.

Overview

4
4
years of professional experience

Work History

Senior Consultant

OSI Digital
09.2023 - Current

- Troubleshoot users problems or questions

- Provided excellent customer service

- Lead the team through a company wide refresh in fall 2023

- Onboard new hires including hosting new hire IT orientation weekly



Merchandiser

Lowes
10.2022 - 07.2023

- Removed damaged, out-of-code, not-in-set and discontinued items from displays.

- Updated pricing and signage to complete product displays and educate customers.

- Inspected merchandise for quality and arranged proper display location on floor.

- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.

- Received and held all 3 equipment licenses

- Handled daily price sticker changes

Inventory Control Auditor

Menards
08.2021 - 09.2022

- Conducted physical counts of products regularly, verifying quantities against system records for precise tracking.

- Provided actionable insights to management through comprehensive audit reports, enabling informed decision-making on stock levels and ordering practices.

- Partnered with purchasing department staff to ensure timely resolution of any vendor-related discrepancies identified during audits.

- Maintained accurate records of all inventory transactions, ensuring data integrity and transparency.

Logistics Coordinator / Dock Forklift Driver

Dicastal Logistics Group
02.2021 - 08.2021

- Tracked orders and notified customers of status or potential delays.

- Trained new employees on logistics procedures, promoting a consistent approach across the team.

- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.


Manufacturing Associate

Hatch Stamping Company
08.2020 - 02.2021

- Made sure that products were produced on time and are of good quality.

- Organized work to meet demanding production goals.

- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.

- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.

Education

High School Diploma -

Manchester High School
Manchester
05.2020

Skills

  • Software Implementation
  • Teamwork mindset
  • Consulting
  • Project Documentation
  • Project Management
  • Technology Integration
  • Information Security
  • Flexibility
  • Supply chain logistics
  • Data Analytics
  • Productivity Improvement
  • Problem-Solving
  • Processes and procedures
  • Customer Relationship Management
  • Inventory Control

Timeline

Senior Consultant

OSI Digital
09.2023 - Current

Merchandiser

Lowes
10.2022 - 07.2023

Inventory Control Auditor

Menards
08.2021 - 09.2022

Logistics Coordinator / Dock Forklift Driver

Dicastal Logistics Group
02.2021 - 08.2021

Manufacturing Associate

Hatch Stamping Company
08.2020 - 02.2021

High School Diploma -

Manchester High School
Ryan Rollins