Shelly Jones
Infor
Talala,OK
37
years of professional experience
Senior Infor CloudSuite FSM Supply Chain Functional Consultant with over 30 years in healthcare materials management. Led end-to-end implementations, optimized supply chain processes, and administered critical applications while collaborating with cross-functional teams. Expertise in troubleshooting, documentation, and training. Enhancing operational efficiency and customer support.
Work History
Senior Consultant
4 Years 8 Months- Led functional consulting efforts for Infor CloudSuite FSM Supply Chain implementations, configuration, testing, data migration, and go-live readiness.
- Partnered with technical teams, and project managers to resolve issues, remove process bottlenecks, and support complex ERP transformations.
- Optimized procurement, inventory, contracts, and procure-to-pay workflows to improve stability, scalability, and operational efficiency.
- Supported data migration, item master cleanup, vendor integrations, UAT/SIT testing, and post-go-live stabilization for multi-site environments.
- Executed Data Verification Toolset (DVT)
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Analyst
3 Years 9 Months- Delivered application support, administration, access provisioning, troubleshooting, documentation, and end-user training for enterprise healthcare applications to enhance user experience.
- Provided sole application support for HipLink, PageGate, and Medical/Xtend, maintaining dependable performance and resolving issues promptly.
- Led support for PerfectServe CareTeam and Practitioner Mobile applications and administered Send Word Now, Smartsheet, Rendezvous, and ServiceNow.
- Supported team as ServiceNow manager delegate while overseeing Application Portfolio Management responsibilities.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Information Technology Solutions Development
2 Years 11 Months- Supported healthcare applications by monitoring performance, troubleshooting issues, managing admin access, provisioning end-users, documenting processes, and training users.
- Implemented MosaiQ for Radiation Oncology and PerfectServe for CareTeam and Practitioner Mobile users.
- Coordinated upgrades for HipLink application and servers while providing support for RightFax, Echo, Lawson EDI, Athena, PageGate, and HipLink.
- Participated in implementation of Lawson to PeopleSoft and conversion of Cerner Surgical Supplies for St. John Health System.
Procurement Systems Specialist
14 Years 10 Months- Managed daily operations of Materials Management Information System, delivering reports for Materials Management, Accounting, Finance, and clinical departments to support informed decision-making.
- Led support for Lawson Procurement Suite and Requisition Self Service, overseeing maintenance of requesters, requesting locations, approvals, and account access to ensure seamless procurement processes.
- Ensured data integrity and accuracy in cost changes and invoice verification while streamlining inventory-control processes and operational tasks, enhancing support for daily supply chain activities.
- Supported system conversions and implementations, including Jane Phillips Lawson to St. John Lawson and Cerner SurgiNet/Supply Chain.
- Setup, maintain EDI and Fax Integrator.
- Provided training and mentorship for junior staff on new technologies and best practices.
- Conducted regular system audits, ensuring compliance with industry regulations and company policies.
- Troubleshot critical issues swiftly, maintaining a consistently high level of system performance and reliability.
Buyer
5 Years- Created purchase orders, communicated with vendors, supported ESI purchasing implementation, converted ESI to Lawson, and maintained GHX suite to streamline procurement processes.
- Developed and implemented procurement strategies to optimize supply chain efficiency.
- Analyzed market trends to identify cost-saving opportunities in purchasing decisions.
- Negotiated contracts with suppliers, ensuring compliance with quality standards and budget constraints.
Receptionist, Buyer Assistant, and Scheduler
6 Years 10 Months- Coordinated office operations, processed purchase orders, liaised with vendors, and scheduled Respiratory Care appointments to ensure smooth workflow.
Education
Infor 101 (2026)
Infor Excellence Program: Infor Consultant - SCM - Supply Chain Management
Infor Industry Essentials: Healthcare - Foundation - Healthcare
Infor Customer Interactions Essentials - Foundation
Infor Certified FSM Supply Management Consultant - Supply Chain Management, Accounts Payable
Infor Consulting Fundamentals
Coursework - Social Sciences, Communications, Humanities, Mathematics & Science, Critical Thinking, Business Core, Systems Development, and Systems Concepts
Materials Management Concepts Certification - Healthcare Materials Management
General Education Diploma - General Studies
Skills
Infor CloudSuite FSM
Lawson S3/v10
IPA Workflow
Procurement management
Healthcare procurement
ERP implementation
Application administration
Healthcare software
Process mapping
Vendor management
Software implementation
Teamwork mindset
Consulting
Contract management
Problem-solving
Best practices implementation
Processes and procedures
Integrity and honesty
Accomplishments
Delivered 2 successful Lawson S3 to Infor CloudSuite migrations leading full lifecycle activities including S3 data preparation, data cleansing, functional design, CRP, SIT, UAT, and go‑live support.
- Directed client data readiness efforts, performing detailed data validation, mapping, and cleanup to ensure accurate and efficient CloudSuite adoption.
- Facilitated CRP, SIT, and UAT workshops, driving cross‑functional alignment, issue resolution, and readiness for production cutover.
- Delivered structured super‑user training, enabling strong user adoption and operational stability post‑go‑live.
- Provided on‑site consulting and go‑live support as requested, ensuring smooth deployment and rapid issue resolution.
Completed a successful AllScripts → Infor CloudSuite conversion, guiding the client through data extraction, transformation, and mapping activities.
- Created standardized spreadsheet templates to streamline data download, mapping accuracy, and CloudSuite conversion readiness.
- Led CRP, SIT, and UAT cycles for Supply Chain Management, ensuring high‑quality outcomes and alignment with CloudSuite requirements.
- Delivered targeted super‑user training and supported the client on‑site during critical project phases and go‑live.
Timeline
Senior Consultant
Infor
2021.11 - 2026.07Read More
Analyst
Ascension Technology
2018.02 - 2021.11Read More
Information Technology Solutions Development
St. John Medical Center
2015.03 - 2018.02Read More
Procurement Systems Specialist
Jane Phillips Medical Center
2000.05 - 2015.03Read More
Buyer
Jane Phillips Medical Center
1996.05 - 2001.05Read More
Receptionist, Buyer Assistant, and Scheduler
Jane Phillips Medical Center
1989.07 - 1996.05Read More
Infor
Infor 101 (2026)
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Infor
Infor Excellence Program: Infor Consultant - SCM from Supply Chain Management
Read More
Infor
Infor Industry Essentials: Healthcare - Foundation from Healthcare
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Infor
Infor Customer Interactions Essentials - Foundation
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Infor
Infor Certified FSM Supply Management Consultant from Supply Chain Management, Accounts Payable
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Infor
Infor Consulting Fundamentals
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DeVry Institute
Coursework from Social Sciences, Communications, Humanities, Mathematics & Science, Critical Thinking, Business Core, Systems Development, and Systems Concepts
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Purdue University
Materials Management Concepts Certification from Healthcare Materials Management
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Bartlesville High School
General Education Diploma from General Studies
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Professional Strengths
- Dependable, self-motivated professional able to work independently or as part of a team.
- Strong interpersonal communication skills with a customer-first approach to support and service delivery.
- Effective under pressure, deadline-focused, detail-oriented, and committed to doing the work accurately and completely.