Ryan Sally
Pomona,CA
Summary
Dynamic and results-oriented professional with a proven track record at SpaceX, demonstrating expertise in team facilitation and communication. Achieved a consistent 25% increase in meeting sales targets while excelling in time management and problem-solving. Skilled in technical and hospitality services, showcasing exceptional attention to detail and guest relations. Aiming to leverage diverse skill sets to drive organizational success and enhance customer experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Gypsyluv
Pomona, CA
06.2024 - Current
- Counseled individuals on how to better incorporate spiritual principles into their daily lives.
- Developed meaningful relationships with clients by providing support during difficult times.
- Coordinated volunteer and donation efforts for the Palisades and Eaton Fires.
- Provided spiritual guidance to individuals seeking assistance with personal, emotional and relational issues.
- Handled customer complaints professionally and effectively resolved issues according to company policies.
- Maintained records related to sales for store management.
- Managed inventory levels and restocked shelves as needed.
- Performed light cleaning duties such as dusting shelves or vacuuming floors when necessary.
- Assisted customers with product selection, payment processing, and answered questions about products or services.
- Maintained accurate records of daily sales transactions.
- Answered store and merchandise questions and led customers to wanted items.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Operated the cash register system to process payments from customers.
- Responded promptly to customer inquiries via phone, and in-person visits.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Front Desk Associate, Sales Associate
Massage Envy
Ontario, CA
10.2023 - 03.2024
- Time management and communication on setting appointments, communicating with staff, maximizing schedules, and upselling offerings and products.
- Performing tasks with the required knowledge of medical contraindications.
- Meeting 25% of sales and other target goals.
- Maintaining the cleanliness of the clinic.
- Transmitted and received messages using telephones or emails.
- Utilized problem-solving skills to resolve customer complaints in an efficient manner.
- Monitored lobby activity throughout shift to ensure safety of guests and staff members.
Art Lead/ Aid
The dA Center for the Arts
Pomona, CA
01.2023 - 05.2023
- Preparing supplies required for teaching the curriculum, portioning them per schedule, and scheduling the Art Lead.
- Maintaining and communicating inventory with the Non-Profit Executive Assistant for the Head Start Program with the Pomona Unified School District.
- Attending education symposiums, curating notes, and communicating with the Director.
- Performing, teaching, and cultivating with students ages 1-5, facilitating learning through art.
- Collaborated with general education teachers to include students in classroom activities.
Propulsion Technician TCA Subassembly
Space X
Hawthorne, CA
04.2021 - 12.2022
- Embodies a team mentality; is coachable, and reliable.
- The ability to work independently or as part of a team, meet aggressive schedules, and operate and understand readouts on standard cell instrumentations.
- 5S knowledge and experience.
- Experience with mechanical and electrical systems.
- Ability to make full use of computer network systems.
- High attention to detail is required in order to ensure the safety and accuracy of testing procedures.
- Examined schematics, diagrams, and guidelines to produce parts.
- Ability to troubleshoot failure modes, and provide photo documentation and feedback to engineering.
- Previous interactions and correspondence with support engineers.
- Strong mathematical, basic computer, problem-solving, and decision-making skills.
- Strong written and verbal communication skills.
- Responsible for maintaining a professional and neat work area.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Operated specialized diagnostic tools used to identify system faults.
- Followed safety practices to safeguard against injury and damage to property.
Barista
Space X
Hawthorne, CA
02.2020 - 04.2021
- Responsible for the production of offerings at café locations throughout campus.
- Maintaining, cleaning, and usage of industrial culinary equipment.
- Ability to perform troubleshooting and calibrations of bar equipment.
- Compliance with county and department standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Checked brewing equipment for proper functionality.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Maintained calm demeanor during high-volume periods and special events.
- Monitored inventory levels of supplies and restocked when necessary.
- Supported highest standards of conduct and service to support company reputation.
Kitchen Lead/Chef
The Dirty Penguin
Chino Hills, CA
01.2017 - 01.2018
Garde Manger
The Meat Cellar
Claremont, CA
01.2017 - 01.2018
Grant Researcher and Writer/Personal Assistant
The Thaddeus Foundation
Claremont, CA
04.2017 - 09.2017
Grant Researcher and Writer intern
Red Hen Press
Pasadena, CA
06.2016 - 08.2016
Education
Mount San Antonio College
Walnut, CAGED -
Walnut High School
Walnut, CASkills
- Time management
- Manufacturing and production experience
- 5S experience
- High attention to detail
- Ability to work independently
- Meet deadlines
- Operate and produce to quality standards
- Hands-on experience in aerospace manufacturing
- Literary skills
- Research
- Documentation
- Grant writing
- Technical writing
- Hospitality services
- Guest relations
- Listening skills
- Office administration
- File management
- Multi-line phone systems
- Information protection
- Scheduling appointments
- Word processing
- Effective planning
- Problem-solving skills
- Front office support
- Cash handling
- Expense reporting
- Cross-selling services
References
- Jose Salgado, SpaceX Falcon Technician, (323) 447-0073
- Stephanie McDermontt, Starbucks Lead, (626) 827-4367
- Samuel Grant, Audio Producer and Technician, (619) 928-7965
Additional Experience And Skills
- SPACEX Safety Captain F9 Production Merlin TCA Team Representative, Hawthorne, CA, 12/01/21, 12/31/22
- SPACEX-AAPIX -SubCommittee Member, Hawthorne, CA, 04/01/21, 12/31/22
- SPACEX Overhead Crane Certification
- SPACEX Acid Etch Safety Training
- Kitchen Lead/Chef, The Dirty Penguin, Chino Hills, CA, 01/01/17, 12/31/18
- Garde Manger, The Meat Cellar, Claremont, CA, 01/01/17, 12/31/18
- Grant Researcher and Writer/Personal Assistant, The Thaddeus Foundation, Claremont, CA, 04/01/17, 09/30/17
- Grant Researcher and Writer intern, Red Hen Press, Pasadena, CA, 06/01/16, 08/31/16
Certification
- Psychedelic Facilitation EMBARC by Cybin
- Ordained Minister
Languages
English
Professional
korean
Limited
Timeline
Front Desk Receptionist
Gypsyluv
06.2024 - Current
Front Desk Associate, Sales Associate
Massage Envy
10.2023 - 03.2024
Art Lead/ Aid
The dA Center for the Arts
01.2023 - 05.2023
Propulsion Technician TCA Subassembly
Space X
04.2021 - 12.2022
Barista
Space X
02.2020 - 04.2021
Grant Researcher and Writer/Personal Assistant
The Thaddeus Foundation
04.2017 - 09.2017
Kitchen Lead/Chef
The Dirty Penguin
01.2017 - 01.2018
Garde Manger
The Meat Cellar
01.2017 - 01.2018
Grant Researcher and Writer intern
Red Hen Press
06.2016 - 08.2016
Mount San Antonio College
GED -
Walnut High School
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