Ryan Schaffer
Summary
Experienced and highly skilled technician with a State of Minnesota License and NICET Level 2 certification in fire alarm systems. Proficient in renowned brands such as Notifier, Bosch, Honeywell, Sielox, Lenel/S2, Silent Knight, Siemens, and Simplex. Demonstrated expertise as a Foreman in the limited energy field for 17 years. Acclaimed for consistently delivering exceptional customer satisfaction through effective troubleshooting, repairs, inspections, and installations. Adept in project management and optimizing performance for outstanding results. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Service Foreman
Life Safety Systems
01.2022 - Current
- Developed strong relationships with clients, fostering loyalty and repeat business through excellent communication skills and attentive service.
- Led continuous improvement initiatives within the service department, identifying opportunities for process enhancements that increased overall efficiency.
- Demonstrated technical expertise in diagnosing complex issues across various equipment types leading to prompt resolutions.
- Created and maintained daily and weekly reports for upper management.
Journeyman Technician
Egan Co.
12.2010 - 11.2021
- Developed strong client relationships by providing clear communication, professional service, and reliable support.
- Increased customer satisfaction through timely and accurate troubleshooting of technical issues.
- Assisted in training new technicians, sharing knowledge and best practices to enhance team capabilities.
- Consistently met project deadlines, prioritizing tasks effectively and managing time efficiently.
- Skillfully navigated challenging situations involving multiple priorities or conflicting objectives to achieve desired outcomes.
- Provided expert guidance during systems upgrades, ensuring seamless integration with existing systems while minimizing disruptions.
- Maintained a safe working environment by adhering to industry protocols and safety guidelines.
- Implemented cost-saving measures by identifying inefficiencies in existing processes and proposing viable solutions.
- Contributed to the success of large-scale installations, ensuring proper setup and programming of equipment.
Installer
Excel Systems LLC
06.2010 - 11.2010
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Installer
Premier Electrical Corporation
01.2008 - 01.2010
- Improved overall quality of workmanship through constant learning and application of new installation techniques and best practices.
- Installed complete systems at business construction sites.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Apprentice
Peoples Electric
06.2007 - 12.2007
- Worked under supervision of experienced professionals to learn the best trade practices and techniques.
Apprentice
All State Communications
01.2007 - 05.2007
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Education
Certificate of Apprenticeship - Limited Energy
Statewide Limited Energy JATC
Fridley, MN01.2011
High School Diploma -
Simley Senior High School
Inver Grove Heights, MN06.2006
Skills
Problem-Solving
Customer Service
Teamwork and Collaboration
Time Management
Attention to Detail
Leadership skills
Effective Communication
Adaptability and Flexibility
Task Delegation
Scheduling Coordination
Estimating costs
Dependable and Consistent
References
Curt Anderson
- ECSI- Service General Foreman
- C: 763-732-2124
Aaron Parendo
- Ace Electrical- Director of Technology Operations
- C: 612-790-3510
Greg Inman
- ECSI- Service Coordinator
- C: 763-228-7577
Timeline
Service Foreman
Life Safety Systems
01.2022 - Current
Journeyman Technician
Egan Co.
12.2010 - 11.2021
Installer
Excel Systems LLC
06.2010 - 11.2010
Installer
Premier Electrical Corporation
01.2008 - 01.2010
Apprentice
Peoples Electric
06.2007 - 12.2007
Apprentice
All State Communications
01.2007 - 05.2007
Certificate of Apprenticeship - Limited Energy
Statewide Limited Energy JATC
High School Diploma -
Simley Senior High School
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