Ryan Scott
Las Vegas,NV
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Security Officer
Spanish Trails Community Safety
Las Vegas
11.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Enlisted Soldier
US Army
Las Vegas
08.2014 - 12.2024
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
- Ensured mission readiness by maintaining personal weapons proficiency, scoring highly on annual qualification tests consistently.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Improved team morale by consistently providing clear communication and implementing positive reinforcement strategies.
- Led security efforts for multiple installations, maintaining a safe environment for all personnel and preventing unauthorized access to sensitive materials.
- Conducted thorough risk assessments for various missions, implementing safety measures that minimized potential hazards to personnel and equipment.
- Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
- Served as an effective liaison between leadership and subordinates, resolving issues promptly and promoting a positive work environment.
- Successfully completed multiple deployments in various regions worldwide, adapting to diverse environments and cultures while maintaining peak performance levels.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Coached and mentored new recruits for motivated, high-performing teams.
- Responded calmly and professionally to chemical, biological and nuclear threats.
- Upheld code of conduct and maintained professionalism in stressful situations.
Sales Associate
FedEx
Las Vegas
07.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
HVAC Technician
Maintenance First LLC
Las Vegas
07.2022 - 07.2022
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Worked overtime, holidays and weekends to accommodate company needs.
Delivery Driver
AZ Auto Parts
Las Vegas
12.2021 - 07.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
Security Officer
Spanish Trails Community Safety
Las Vegas
12.2015 - 10.2021
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
Associates - Automotive Engineering
College of Southern Nevada
Las Vegas, NVHVAC Certification - HVAC
Advanced Technical Institute
Las Vegas, NV08.2020
High School Diploma - General Studies
Arbor View High School
Las Vegas06.2013
Skills
- Report writing
- Incident reporting
- Detail-oriented
- Superior customer service
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Staff management
- Work ethic
- Punctuality
Timeline
Security Officer
Spanish Trails Community Safety
11.2022 - Current
Sales Associate
FedEx
07.2022 - 11.2022
HVAC Technician
Maintenance First LLC
07.2022 - 07.2022
Delivery Driver
AZ Auto Parts
12.2021 - 07.2022
Security Officer
Spanish Trails Community Safety
12.2015 - 10.2021
Enlisted Soldier
US Army
08.2014 - 12.2024
Associates - Automotive Engineering
College of Southern Nevada
HVAC Certification - HVAC
Advanced Technical Institute
High School Diploma - General Studies
Arbor View High School