Ryan Sedlacik
Chandler
Summary
Results-driven Sales and Operations Leader with 10+ years of experience leading high-performing teams, driving revenue growth, and optimizing business operations across fitness, education, and SaaS industries. Proven success managing facilities with over 15,000 members and teams of 70+ employees while consistently exceeding sales targets and customer satisfaction goals. Expertise in business development, consultative sales, staff development, client retention, strategic planning, and operational excellence. Recognized for building strong customer relationships, developing top-performing teams, and delivering measurable business results in fast-paced environments.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Elev8 Fitness
Chandler, AZ
02.2023 - Current
- Direct daily operations of a high-volume fitness facility serving 1,500+ active members.
- Lead, coach, and develop an 8-person team to achieve operational, sales, and customer service objectives.
- Execute membership sales and retention strategies that drive consistent revenue growth and member engagement.
- Oversee recruiting, onboarding, training, performance management, and employee development initiatives.
- Manage payroll administration, workforce scheduling, and labor optimization.
- Maintain inventory control processes, vendor relationships, and facility supply management.
- Coordinate facility maintenance and ensure compliance with cleanliness, safety, and operational standards.
- Support digital marketing and social media initiatives to strengthen brand awareness and community engagement.
Program Advisor (Inside Sales Representative)
National Academy of Sports Medicine (NASM)
Gilbert, AZ
07.2021 - 02.2023
- Generated new business through high-volume outbound prospecting, averaging 100–150 calls daily.
- Consistently exceeded monthly sales goals ranging from $120K–$170K in revenue.
- Utilized consultative selling techniques, needs assessments, and relationship-building strategies to drive enrollment conversions.
- Achieved strong one-call close performance through effective objection handling and solution-based sales presentations.
- Maintained a robust sales pipeline and consistently met key performance indicators (KPIs).
- Delivered exceptional customer experiences while guiding prospective students through the enrollment process.
General Manager
EōS Fitness
Mesa, AZ
04.2018 - 07.2021
- Managed all operational, sales, and customer service functions for a high-volume fitness facility serving 15,000+ members.
- Led, coached, and developed a workforce of 70+ employees across multiple departments.
- Recruited, hired, trained, and retained top talent, fostering a culture of accountability and performance excellence.
- Facilitated weekly and monthly leadership meetings to align departmental objectives and drive organizational success.
- Consistently exceeded monthly revenue, membership growth, retention, and customer satisfaction targets.
- Planned and executed community events and promotional campaigns to increase member engagement and brand visibility.
- Successfully led pre-sale operations and membership acquisition efforts prior to facility opening.
- Monitored business performance metrics and implemented strategic initiatives to improve operational efficiency and profitability.
Account Executive
Indeed
Scottsdale, AZ
05.2017 - 04.2018
- Developed new business opportunities through strategic cold calling and outbound prospecting efforts.
- Converted free users into paid clients by identifying business needs and delivering customized recruitment solutions.
- Increased account revenue through upselling, cross-selling, and product adoption initiatives.
- Built long-term client relationships through consultative account management and ongoing support.
- Collaborated with Client Success teams to deliver effective hiring solutions and maximize customer satisfaction.
- Consistently met sales activity and revenue performance expectations.
Sales Associate Team Leader
YouFit Health Clubs
Gilbert, AZ
03.2014 - 05.2017
- Consistently achieved and exceeded monthly membership sales goals with an 85% closing rate.
- Trained, coached, and motivated sales associates to improve performance and customer engagement.
- Conducted outbound lead generation and cold-calling campaigns to increase membership growth.
- Managed daily sales reporting and performance tracking to support operational goals.
- Resolved member concerns and implemented retention strategies that improved customer satisfaction and loyalty.
- Supported club leadership in driving revenue growth and operational success.
Purchasing Clerk
DriveTime
Mesa, AZ
01.2016 - 02.2017
- Processed and audited vehicle purchase transactions, ensuring pricing accuracy and compliance standards.
- Coordinated communication between buyers, inspection centers, logistics teams, and auction partners.
- Managed arbitration processes and facilitated resolutions related to vehicle purchases and title discrepancies.
- Maintained accurate documentation and reporting to support operational efficiency and cash flow management.
- Assisted in inventory and transaction tracking across multiple business units.
Education
Bachelor of Arts - Business Sports Media
Arizona State University
Tempe, AZ12-2015
Skills
- Sales Leadership
- Business Development
- Revenue Growth
- Team Management
- Staff Development
- Consultative Selling
- Client Acquisition
- Customer Retention
- Relationship Management
- Operations Management
- Strategic Planning
- KPI Management
- Recruiting & Hiring
- Training & Coaching
- Performance Management
- Customer Experience
- Conflict Resolution
- Forecasting
- Pipeline Management
- Account Management
- CRM Systems
- Event Planning
- Marketing & Community Engagement
- Leadership and team building
- Problem resolution
Certification
NASM Personal Trainer Certification
Timeline
General Manager
Elev8 Fitness
02.2023 - Current
Program Advisor (Inside Sales Representative)
National Academy of Sports Medicine (NASM)
07.2021 - 02.2023
General Manager
EōS Fitness
04.2018 - 07.2021
Account Executive
Indeed
05.2017 - 04.2018
Purchasing Clerk
DriveTime
01.2016 - 02.2017
Sales Associate Team Leader
YouFit Health Clubs
03.2014 - 05.2017
Bachelor of Arts - Business Sports Media
Arizona State University
Section name
- A few additions that would make this resume significantly stronger:
- 1. Add measurable achievements wherever possible (e.g., “% membership growth,” “% retention increase,” “annual revenue managed”).
- 2. Include a Core Competencies section near the top.
- 3. Add a Key Achievements section highlighting:
- Managed 70+ employees
- Led facilities serving 15,000+ members
- Generated $120K–$170K monthly sales revenue at NASM
- Achieved 85% close rate at YouFit
- Successfully launched and ran a presale facility opening at EōS Fitness
- These metrics will help you stand out for Sales Manager, General Manager, Regional Manager, Business Development Manager, and Director-level opportunities.