Ryan Shaheen

• Enhanced network performance by efficiently installing and maintaining fiber optic systems. Including, but not limited to, aerial metal strand installation on telephone poles, as well as fiberoptic cables and mst's. Climbing telephone poles when required to access neighborhoods. Installation of anchors and tree trimming, with and without a chainsaw.
• Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
• Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
• Read and submitted map details of tasks completed, specifications needed and followed, as well as completion of necessary paperwork and billing responsibilities.
• Maintained professional customer service and communication skills when informing residents of our work and plans ahead.
• Driving big vehicles, pickup trucks, sometimes with trailers, as well as atv's. Also bucket truck operations and handling along with driving responsibilities.
• Availability to travel at any time and for any duration for the company and it's obligations.

• Developed positive working relationships with contractors and vendors, facilitating seamless communication during project execution phases.
• Executed traffic control shifts, planning, and delivery for numerous contractors, following all protocol and safety standards thoroughly.
• Worked closely with community stakeholders to address concerns about local traffic patterns or specific problem areas within their neighborhoods.
• Set up and tear downs of roadblocks, special event coordination, and emergency service traffic control situations.
• Coordinated with emergency services during incidents that required temporary traffic control measures, providing prompt support and maintaining public safety.
• Direct and coordinate traffic controllers and flaggers to delegated areas, planning and executing planned break schedules as well.
• Collaborated with engineers to develop effective solutions for complex traffic issues, resulting in improved road conditions.
• Availability to travel at any time and for any duration for the company and it's obligations.

COVID prevented my opportunity at graduation from this school under the circumstances I was enrolled, and it never became a priority within the next years, however the level of knowledge, and skillets derived from my time there as student and tutor, are invaluable.

I obtained my GED before I became 18, and it wasn't at the high school I attended prior, but the inclusion is necessary, especially if there were to ever be any references sought.