RYAN SHIMIZU
Monterey Park,CA
Summary
Dynamic professional with a proven track record at Esther Lee Mortgage, excelling in communication and client relations. Adept at managing multiple projects with a diligent work ethic, leveraging Microsoft Excel to streamline processes. Recognized for fostering positive relationships and ensuring timely closures, enhancing overall operational efficiency.
Overview
12
12
years of professional experience
Work History
Transaction Coordinator
Esther Lee Mortgage
Eagle Rock, CA
01.2015 - 10.2023
- Managed multiple concurrent mortgage loan files, ensuring timely closures across all transactions.
- Coordinated client-lender interactions to ensure clear communication throughout loan process.
- Managed high volumes of emails and calls to obtain critical documents for timely loan closure.
- Built positive client relationships by delivering consistent and reliable service.
- Maintained professionalism in high-pressure environments to ensure efficient operations.
Host / Server
Niko Niko Sushi Restaurant
Monterey Park, CA
03.2014 - 12.2014
- Coordinated orders for multiple tables to optimize service delivery.
- Demonstrated professionalism under pressure to maintain service standards.
- Processed bills and receipts, ensuring accurate payment collection from customers.
Host / Server
Tokyo Shabu Shabu Restaurant
Monterey Park, CA
12.2012 - 04.2014
- Delivered friendly, swift service, contributing to high guest satisfaction.
- Presented menus and provided detailed answers regarding cuisine, offering recommendations.
- Ensured timely order delivery to tables, supporting efficient service flow.
- Collected payments and prepared bills/receipts for customer transactions.
Cashier/Dairy Clerk
Ralph's Grocery
Monterey Park, CA
11.2011 - 12.2012
- Managed dairy department operations, ensuring compliance with efficiency standards and quality control.
- Operated machinery and cash registers at store, ensuring efficient transactions.
- Organized stock inventory to optimize alignment with supply and demand, enhancing product availability.
- Executed clerical duties, handling phone inquiries and preparing correspondence to support daily operations.
Education
Bachelor of Science - Business Administration
California State University, Los Angeles
Los Angeles, CA01-2018
Associate Degree - Business Administration
East Los Angeles College
Monterey Park, CA01-2013
Skills
- Document management
- Microsoft Office proficiency
- Microsoft Excel proficiency
- Microsoft PowerPoint proficiency
- Microsoft Outlook proficiency
- Attention to detail
- Team collaboration
- Effective communication
- Communication and interpersonal skills
Timeline
Transaction Coordinator
Esther Lee Mortgage
01.2015 - 10.2023
Host / Server
Niko Niko Sushi Restaurant
03.2014 - 12.2014
Host / Server
Tokyo Shabu Shabu Restaurant
12.2012 - 04.2014
Cashier/Dairy Clerk
Ralph's Grocery
11.2011 - 12.2012
Bachelor of Science - Business Administration
California State University, Los Angeles
Associate Degree - Business Administration
East Los Angeles College