Ryan Sletten
Eau Claire,WI
Summary
Dynamic Store Leader at Kwik Trip with a proven track record in team management and customer service. Expert in optimizing store operations and inventory management, consistently achieving sales targets. Skilled in conflict resolution and team building, fostering a positive work environment that enhances employee performance and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Store Leader
Kwik Trip
08.2015 - 07.2025
- Led team in achieving store sales goals through effective training and performance management.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed employee schedules to ensure coverage and enhance customer service during peak hours.
- Streamlined operational processes, improving efficiency and reducing transaction times at checkout.
- Achieved sales targets consistently by motivating team members and creating a positive work environment.
- Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
CVTC Lead Library Service Assistant
Chippewa Valley Technical College
01.2015 - 06.2017
- Assist with training, development, and mentoring of Student Library Service Assistants
- Support functions such as reports generation, data cohesion, guide development, and social media
- Serve as "manager on duty" of Library during evening, weekend, opening and closing shifts
Education
Associate of Applied Science - Business Management
Chippewa Valley Technical College
Eau Claire, WI12-2017
Skills
- Microsoft Office Suite
- Team management
- Promotions planning
- Store operations
- Customer service
- Problem-solving
- Store merchandising
- Verbal and written communication
- Team building and leadership
- Cash management
- Conflict resolution
- Loss prevention procedures
Accomplishments
- Supervised team of 40 staff members.
Certification
- Certified Food Manager. Kwik Trip - 2018 - Current
Timeline
Store Leader
Kwik Trip
08.2015 - 07.2025
CVTC Lead Library Service Assistant
Chippewa Valley Technical College
01.2015 - 06.2017
Associate of Applied Science - Business Management
Chippewa Valley Technical College
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