Ryan Speakar
Clear Lake,IA
Summary
Operations manager with expertise in process improvement, compliance management, and performance analysis. Demonstrated ability to enhance operational efficiency and increase customer satisfaction through strategic initiatives. Proven track record of delivering measurable results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Operations Manager
MHS Transport
Osage, Iowa
12.2022 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Implemented process improvements to enhance operational efficiency and reduce delays.
- Facilitated communication between teams to streamline operations and resolve issues.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Coordinated with vendors to maintain equipment and vehicle readiness for transport.
- Trained new employees on safety protocols and operational procedures.
- Maintained compliance with transportation regulations and safety standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Owner/Operator
Self-employeed
Clear Lake, Iowa
03.2015 - 12.2022
- Managed daily operations, optimizing workflows for seamless business functionality.
- Implemented process improvements to enhance operational efficiency.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Oversaw hiring process for new employees, streamlining recruitment and onboarding training for effective team integration.
- Identified potential risks associated with operations in order to minimize liabilities.
- Conducted regular performance reviews of staff members, aligning individual performance with overall efficiency and productivity goals.
- Collaborated with dispatch and supervisors to map out routes and schedules.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Education
Certificate As Applies To Commercial - Lean Manufacturing
Aveta Business Institute
07-2004
High School Diploma -
Clearlake High
Clear Lake, IA05-1993
Skills
- Operational strategy
- Performance analysis
- Compliance management
- Vendor coordination
- Customer relationship management
- Conflict resolution
community sports
- I have been fortunate to be able to work with schools and develop traveling basketball leagues for elementary kids , create the first girls 4rth and5th grade basketball team in a small rural town , and work with family's to provide training and equipment for snowcross riders to help grow the sport and give kids a chance that otherwise wouldn't have it . This is achieved trough building relationships with businesses that are like minded and passionate about giving back and being part of something greater.
Timeline
Operations Manager
MHS Transport
12.2022 - Current
Owner/Operator
Self-employeed
03.2015 - 12.2022
Certificate As Applies To Commercial - Lean Manufacturing
Aveta Business Institute
High School Diploma -
Clearlake High