Results-driven Banking Associate with proven success in exceeding sales goals through customer relationship management and effective communication. Contributing significantly to customer satisfaction and team performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banking Associate
TD Bank
Boynton Beach
11.2024 - Current
Consistently exceed sales goals through effective customer engagement, relationship building, and product knowledge.
Assisted customers with account inquiries and processed transactions to ensure seamless banking experiences.
Resolved customer complaints promptly, contributing to improved satisfaction levels and retention.
Mentored coworkers on customer engagement and sales strategies to enhance team sales performance.
Account Executive
Barton Healthcare Staffing
West Palm Beach
06.2024 - 10.2024
Generated leads and managed client relationships to build strong partnerships.
Identified staffing shortages and converted initial "no's" into "yes's" by showcasing service value.
Collaborated with upper management at hospitals to negotiate favorable contract terms and bill rates.
Crew Lead
Vineyard Vines
Boca Raton
05.2022 - 05.2024
Trained new crew members on product knowledge and customer service best practices.
Motivated colleagues during stressful situations through innovative team-building activities.
Managed opening and closing procedures, including cash handling and security protocols.