Detail-oriented professional with strong organizational skills and experience in managing consumer interactions. Proven ability to handle financial information and multi-task effectively while ensuring smooth operations in high paced environments.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
TheBACKstop Massage & Oxygen Bar
2023.12 - 2024.06
In charge of managing patient check ins and collected sensitive patient information for documentation purposes/record keeping.
Expand upon product knowledge and improve the workplace with reception protocols and interaction techniques
Collaborated with therapists to optimize scheduling based on client preferences and availability.
Routed incoming mail and messages to relevant personnel without delay.
Secretary
Lockstone Funeral Home
2020.09 - 2021.02
Managed scheduling and appointments for funeral services, ensuring timely communication with families.
Served as directory for families to proper funeral directories and field inquires based on personalized requests.
Organized and maintained filing systems for legal documents and administrative paperwork.
Optical Receptionist
True Vision Optometric Group
2019.05 - 2020.08
Greeted and assisted patients, ensuring a welcoming environment in high-traffic reception area.
Managed appointment scheduling using electronic health record systems to optimize patient flow.
Facilitated patient education on proper eyewear care, prolonging the life of their glasses or contact lenses.
Education
High School Diploma -
Weatherford High School
Weatherford, OK
06.2022
Skills
Strong organizational and time management skills
Exceptional communication and interpersonal adaptability
Ability to work independently and coordinate as a team
Detail-oriented and able to multi-task simultaneously
Experienced in managing corporate budgeting and handling financial documentation