Ryan Steller
High Point,NC
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
Work History
Operations Manager
Burlington
11.2017 - 07.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Saved Burlington approximately $4.8 million annually across company by developing new Standard Operations Procedure.
Operations Manager
TJ Maxx, TJX Companies
01.2015 - 11.2017
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Increased profit by streamlining operations.
Executive Team Leader, Sales Floor
Target
01.2015 - 01.2016
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Detention Officer
Harris County Sheriff's Office
01.2010 - 09.2012
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Attended to feeding, housing, and physical well-being of inmates.
- Responded promptly to emergency situations and provided medical aid.
- Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
- Supervised and controlled behavior of 120 inmates.
Park Manager
#1 Paintball Corporation
04.2006 - 12.2009
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
Education
BBA - Business Administration
University of Phoenix
Houston, TX01.2015
Associate of Arts - Business
Lonestar Community College
Tomball, TXSkills
- Workflow Planning
- Policy and Procedure Implementation
- Oracle Database Management
- Staff Management
- Project Management
Timeline
Operations Manager
Burlington
11.2017 - 07.2021
Operations Manager
TJ Maxx, TJX Companies
01.2015 - 11.2017
Executive Team Leader, Sales Floor
Target
01.2015 - 01.2016
Detention Officer
Harris County Sheriff's Office
01.2010 - 09.2012
Park Manager
#1 Paintball Corporation
04.2006 - 12.2009
BBA - Business Administration
University of Phoenix
Associate of Arts - Business
Lonestar Community College
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