Ryan Stenger
Deerfield
Summary
Orderly and committed healthcare professional offering over seven years of solid skills in customer relations and resilience to high stress challenges. Bringing detail-oriented and decisive nature to any situation. Comfortable working alone or with teams to accomplish on-time tasks with clerical accuracy.
Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders.
Overview
11
11
years of professional experience
Work History
Lead Certified Pharmacy Technician
CVS Corp.
06.2020 - Current
- As a Certified Pharmacy Technician, filled prescriptions, maintained patient records, and assisted pharmacists
- Ensured accurate medication dispensing and provided stellar customer service
- Supported inventory management and upheld compliance with regulations to ensure safe and efficient pharmacy operations
- Expertly prepared and dispensed prescription medications, ensuring strict adherence to state and federal regulations for patient safety and legal compliance
- Demonstrated leadership skills by training new staff on proper medication handling procedures
- Efficiently managed medication inventory using organized storage systems and timely restocking processes, maintaining optimal supply levels even during high-demand periods such as the COVID-19 pandemic
- Delivered exceptional customer service by addressing patient inquiries, providing clear medication information, and offering COVID-19 testing services, significantly enhancing overall patient care and satisfaction
- Took initiative in leading patient education sessions on proper medication use and safety protocols.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Associate
Joanna Waring Photography
01.2015 - 01.2020
- As an Associate, was responsible for supporting team operations, conducting research, and managing client communication. Acted as a liaison between departments, ensuring efficient workflow and timely project completion. Contributed to process improvements and maintained accurate records.
Skills
- Customer Relations/Communication
- Time Management
- Critical Thinking
- Workflow optimization
- Sterile technique
- Medication dispensing
- HIPAA compliance
SOFTWARE
- Epic Systems
- Excel
- RxConnect
- Microsoft Word
Timeline
Lead Certified Pharmacy Technician
CVS Corp.
06.2020 - Current
Associate
Joanna Waring Photography
01.2015 - 01.2020
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