Ryan Stickel

Intern for the sports social media manager at Metropolitan State University of Denver.

• Digitally edited photos to enhance appearance in photoshop
• Updated game notes
• Edited film and cut out highlights
• Worked the scoreboard at NCAA games
• Organized halftime activities
• Distributed tickets at NCAA games
• Worked in a team to find a common goal

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services, and company information.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.
• Updated account information to maintain customer records.
• Handled customer inquiries and suggestions courteously and professionally.
• Investigated and resolved customer inquiries and complaints quickly.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Implemented new training courses after assessing corporate data and identifying employee weaknesses.

• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Coordinated checklists to keep kitchen clean, stocked and sanitary.
• Monitored food quality and presentation to maintain high standards.
• Trained other employees in customer service, food safety, and performance requirements.

• Restocked supplies and filed paperwork to satisfy department leadership requests.
• Provided support and companionship to patients in need of assistance.
• Reported patient requests, concerns, and other observations to staff.
• Strengthened communication skills through regular interactions with others.
• Kept case files updated, accurate and aligned with requirements.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Updated account information to maintain customer records.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Provided primary customer support to internal and external customers.
• Cleaned windows, mirrors, headlights, taillights, and waxed, and power buffed exterior.