Ryan Stokes
Jefferson,GA
Summary
For the past 3 years , I have been a dependable member of the customer service team at Chick-Fil-a where customer service and being friendly was imperative. During these 3 years, I have become adept at creating a welcoming environment for my customers and learned to excel in time management. I am a hard working individual that is looking forward to becoming a part of Delta Air Lines.
Overview
3
3
years of professional experience
Work History
Front of House Team Member and Shift Manager
Chick-Fil-A
08.2021 - Current
Company Overview: Fast paced environment heavily reliant on teamwork and communication as well as customer service
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Food safety and quality is of very high importance as is customer satisfaction
- I am ServSafe certified as well as a certified trainer for new hires
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Established welcoming atmosphere by greeting each guest warmly.
Education
High School - physics, calculus, college algebra and statistics, english 101 and 102, engineering
Hebron Christian Academy
Dacula, GAHigh School - geometry, algebra 2, precalculus
Mountain View High School
Skills
- Teamwork
- Communication
- Critical thinking
- Problem solving
- Customer service focus
- Employee Training
- Punctual and Reliable
- Energetic and Enthusiastic
Additional Information
I have been looking forward to becoming a part of Delta Air Lines since I was a child. My mother has been a Delta Flight Attendant for 26 years and I have witnessed first hand how much she loves her job and what a great company Delta Air Lines is to work for.
Timeline
Front of House Team Member and Shift Manager
Chick-Fil-A
08.2021 - Current
High School - geometry, algebra 2, precalculus
Mountain View High School
High School - physics, calculus, college algebra and statistics, english 101 and 102, engineering
Hebron Christian Academy
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