Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ryan Surratt

Kansas City,MO

Summary

With a proven track record at D E Hare, I excel in driving operational excellence and customer satisfaction. My expertise in business management and exceptional team leadership has consistently enhanced company performance. Skilled in DOT compliance and fostering strong client relationships, I've achieved significant growth and efficiency improvements in fast-paced environments.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in [Desired Position] role.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Manager

D E Hare
Topeka, KS
04.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and maintained employee conduct and protcall for delivering mail to the post office.

Owner/Operator Truck Driver

Surrtrucking Llc
6015 Swope Parkway
01.2022 - Current
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.

Owner

Surrcutts Barbershop
Kansas City
02.2002 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Expanded business into new markets, cond

Education

Cdl - Cdl

Zeda Trucking School
Kansas City, MO
09-2023

Barber/stylist - Barbering

Advanced Hair Tech
Kansas City, KS
09-1996

High School Diploma -

Paseo High School
Kansas City, MO
05-1996

Skills

  • Customer service
  • DOT compliance
  • Small business operations
  • Team leadership
  • Professionalism and work ethic
  • Client service
  • Time management
  • Safe driving practices
  • Business management
  • Decision-making
  • Safety compliance
  • Project estimating
  • Verbal and written communication
  • Self-motivation and discipline
  • Team oversight
  • Complex Problem-solving
  • Truck loading and unloading
  • Staff hiring
  • Staff training and development
  • Accident prevention strategies
  • Business launch
  • Staff management
  • Paperwork coordination
  • Business marketing
  • Task delegation
  • Logbook management
  • Consulting
  • Goal setting
  • GPS navigation systems
  • Documentation and reporting
  • Vehicle inspection
  • Product branding
  • Relationship building
  • Load security
  • Administrative oversight
  • Strategic planning
  • Vehicle maintenance
  • Operations management
  • Delivery scheduling
  • Financial planning
  • Project management
  • Load securing proficiency
  • Cost reduction
  • Cross-functional teamwork
  • Critical thinking capacity
  • Budget development
  • Project planning
  • Preventive Maintenance
  • Talent development
  • Customer relationship management (CRM)
  • Safety management
  • Budget administration
  • Performance management
  • Route planning
  • Staff development
  • Hazardous materials handling
  • Conflict resolution
  • Fuel efficiency maximization
  • KPI management
  • Sales management
  • Delivery verification

Accomplishments

  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • [State] Driver's License
  • Commercial Driver's License (CDL) - [State] Department of Motor Vehicles.
  • Professional Truck Driver Certification (PTDC) - Professional Truck Driver Institute.
  • Digital Marketing Professional Certificate – Digital Marketing Institute.
  • Beard Design Specialist Certificate – Beardbrand University.
  • Master Barber License - [State] Board of Cosmetology and Barbering.
  • Barber Operator License - [State] Board of Cosmetology and Barbering.

Timeline

Manager

D E Hare
04.2024 - Current

Owner/Operator Truck Driver

Surrtrucking Llc
01.2022 - Current

Owner

Surrcutts Barbershop
02.2002 - Current

Cdl - Cdl

Zeda Trucking School

Barber/stylist - Barbering

Advanced Hair Tech

High School Diploma -

Paseo High School
Ryan Surratt