Ryan Tarling
South Portland,ME
Summary
Proven track record at Hannaford Supermarket, enhancing customer satisfaction and streamlining operations. Excelled in cash management and customer service, demonstrating exceptional patience, empathy, and accuracy. Skilled in programming languages including Python and Java, contributing to efficient problem-solving and innovative solutions. Achieved significant improvements in service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Customer Service Leader
Hannaford Supermarket
12.2020 - 12.2023
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Received cash pick up's and get change for registers
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Responded to customer calls to answer questions about products and services.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Cashier
Hannaford Supermarket
08.2019 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Computer Science
Southern Maine Community College
South Portland Maine High School Diploma -
Baxter Academy
Portland Maine 06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
Timeline
Customer Service Leader
Hannaford Supermarket
12.2020 - 12.2023
Cashier
Hannaford Supermarket
08.2019 - 12.2020
Associate of Science - Computer Science
Southern Maine Community College
High School Diploma -
Baxter Academy
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