Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
Performed daily maintenance routines for equipment such as coffee machines and warming carts, prolonging lifespan and functionality.
Restocked supplies to keep team efficient and ready for guests' orders.
Collaborated with team members to complete large catering orders for events held within the hospital.
Supported inventory management efforts, regularly stocking supplies as needed to maintain seamless room service operations.
Kept work environments, equipment and trays clean and sanitized for guests.
Protected guests by following proper food handling procedures.
Financial Accountant/Title Specialist
Pawnee Leasing
11.2019 - 10.2022
Assisted in annual audit preparations, ensuring a smooth process with no major discrepancies found.
Investigated daily variances and corrected errors to resolve discrepancies.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Managed tax compliance tasks, filing accurate returns on time to avoid penalties or interest charges.
Managed relationships with external auditors effectively ensuring positive outcomes during annual audits.
Filed titles and proper documents for large vehicles and construction equipment
Assessed data and information to verify entry, calculation, and billing code accuracy.
Lead Billing Specialist
Comcast
04.2017 - 10.2019
Improved efficiency in the billing department, reducing errors and increasing invoice accuracy.
Streamlined billing processes by implementing new software tools and procedures.
Contributed to improving overall financial health of the organization by effectively managing client accounts receivable balances due over time periods set forth by senior leadership team.
Enhanced interdepartmental collaboration by working closely with sales, finance, and customer support teams.
Researched and resolved billing discrepancies to enable accurate billing.
Billing Specialist
Rise Broadband
07.2014 - 04.2017
Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
Researched and resolved billing discrepancies to enable accurate billing.
Provided excellent customer service, developing and maintaining client relationships.
Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Developed and maintained billing procedures to make timely payments.
Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
Education
High School Diploma -
Thompson Valley High School
Loveland, CO
05.2009
Skills
Strong customer service
Problem-Solving
Accounting and bookkeeping
Financial Modeling
HIPAA Compliance
Claims Processing
Timeline
Room Service Server
Banner Health
10.2022 - 02.2024
Financial Accountant/Title Specialist
Pawnee Leasing
11.2019 - 10.2022
Lead Billing Specialist
Comcast
04.2017 - 10.2019
Billing Specialist
Rise Broadband
07.2014 - 04.2017
High School Diploma -
Thompson Valley High School
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