Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jackson Richard

Miami,Fl

Summary

A passionate team player seeking a position in the food and beverage department. No matter what the focus I will collaborate with all my teams to ensure they prepare all orders and serve the customer efficiently and effectively by building trust, following safety protocol, understanding people and friendly team players will be utilized to contribute to the overall function and effectiveness of the company.

Professional hospitality worker with proven track record in high-quality service delivery. Skilled in order accuracy, prompt service, and customer satisfaction. Strong focus on team collaboration and adaptability to changing needs. Dependable and results-driven with friendly and approachable demeanor.

Hospitality professional with extensive experience in delivering high-quality room service. Proven ability to elevate guest satisfaction through timely and efficient service. Known for strong teamwork and adaptability, ensuring seamless operations and positive guest experiences.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Room Service Server

Setai Hotel
01.2024 - Current
  • Taking orders, preparing and arranging trays to deliver food, drink, and order items to hotel guests in their rooms. Maintained the department service area to maximize safety and cleanliness.

Room Service server (trainer)

Four Seasons Hotel
01.2017 - 01.2025
  • Delivering food and beverage orders to guest rooms, including special requests.
  • Greeting guests, describing food items, and anticipating guest needs.
  • As a trainer I teach the new server the skills and standards needed to work in
  • Restaurant and room service, including policies, customer service, sanitation
  • And make sure the new server completes the service training program.

Stewarding Assistant Manager

St Regis Bal Harbor Hotel
01.2011 - 01.2018
  • Start as Stewarding Supervisor handles all banquets needed before and after any party After one year, I got was selected for Astor award, and my job has completely changed, I must manage all my department and execute orders for all departments as I promoted to Stewarding Assistant Manager this is where I start handle the storage for the entire hotel and of course Manage the stewarding department.

Server

Winwood Kitchen and Bar
01.2008 - 01.2012
  • Responsible for quick and efficient delivery orders from the kitchen to
  • Customers at the restaurant. Help waiters maintain a clean environment
  • For restaurant patrons throughout the dining experience.

Education

Esol class to English1 and the GED, Learning Administration Assistant

Lindsey Hopkins Technical College
03.2012

Skills

  • Manager certified Food safety
  • Disciplines
  • Guest service
  • Decision making skills
  • Staff leadership
  • Food safety
  • Dining room organization
  • Multi-tasking skills
  • Strong customer service
  • Problem-solving
  • Patience and tolerance
  • Professional attitude

Accomplishments

  • Achieved 8 years by completing servings with accuracy and efficiency.
  • Collaborated with team of [Number] in the development of [Project name].
  • Supervised team of 25 staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.

Certification

  • [Area of certification] Training - [Timeframe]

Languages

English
Full Professional
French
Full Professional

Timeline

Room Service Server

Setai Hotel
01.2024 - Current

Room Service server (trainer)

Four Seasons Hotel
01.2017 - 01.2025

Stewarding Assistant Manager

St Regis Bal Harbor Hotel
01.2011 - 01.2018

Server

Winwood Kitchen and Bar
01.2008 - 01.2012

Esol class to English1 and the GED, Learning Administration Assistant

Lindsey Hopkins Technical College