Ryan Tepper
Surprise,AZ
Summary
Dynamic West Region Sales Manager with a strong emphasis on urgency and accountability across sales and operations teams. Committed to ensuring exceptional execution in both chain and independent accounts while fostering a culture of excellence at Hensley through effective coaching and employee development. Proven budget management skills save costs and enhance operational efficiencies, driving overall business success. Passionate about building high-performing teams that consistently exceed targets and elevate organizational standards.
Overview
21
21
years of professional experience
Work History
West Region Sales Manager
Hensley Beverage
Phoenix, AZ
01.2025 - Current
- Oversaw budget management and resource allocation for regional sales operations.
- Developed and implemented regional sales strategies to enhance market penetration.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Implemented effective pricing strategies to maintain profitability while remaining competitive in the market.
- Analyzed market trends and competitor activities to guide strategic decision-making.
- Fostered strong relationships with key clients, enhancing customer loyalty and retention.
- Trained and mentored sales team members, improving overall performance and productivity.
Small Format Segment Manager
Hensley Beverage
Phoenix, AZ
11.2022 - 12.2024
- Established target goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated competitor strategies and adjusted tactics to maintain a competitive edge in the market.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed accounts to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees, promoted positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
- Optimized pricing strategies to drive sales volume and maximize profit margins.
- Provided training and mentorship to team members, enhancing their skills and knowledge.
- Managed relationships with key accounts, fostering long-term loyalty and driving repeat business.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Team TONE- Sales Manager
Hensley Beverage
Phoenix, AZ
12.2019 - 11.2022
- Managed team of 14 sales reps successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales reps in product specifications, sales attributes and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Coached sales reps on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Scheduled and led weekly team meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Identified opportunities by using sales data. Challenged sales teams to increase productivity and accomplished sales goals.
- Recapped programming and success in market along with any needs to management.
- Hired new employees and suggested existing ones for promotions. Reprimanded or fired employees for poor performance.
Anheuser-Busch Brand Manager
Hensley Beverage
Phoenix, AZ
09.2018 - 12.2019
- Planned, implemented and tracked sales and marketing strategies to promote brand products.
- Cooperated and worked closely with each of Hensley's departments to develop strategies to boost brand awareness and revenue.
- Cultivated strong relationship with Anheuser-Busch, developed sales strategies and communicated to sales teams.
- Managed brand portfolio of $450 million in sales annually.
- Forecasted and managed inventories statewide between five warehouses.
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
- Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
- Motivated team members to continuous improvement in promoting and selling target products.
- Created printed marketing materials designed to drive campaigns.
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
Large Format Sales Team Leader
Hensley Beverage Company
Phoenix, AZ
11.2016 - 09.2018
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Kept accounts stocked with adequate inventory for expected sales demands.
- Managed five sales reps to consistently meet sales quotas.
- Monitored sales team performance and provided constructive feedback.
- Recapped sales data to upper management/KAMS for review.
- Trained, coached and mentored new sales reps for maximum performance.
- Provided exceptional customer service to foster account loyalty and satisfaction.
- Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities. Plus one selling.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
Large Format Sales Rep
Hensley Beverage
Phoenix, AZ
04.2009 - 11.2016
- Addressed each customers' needs and wants to recommend suitable product options.
- Exceeded sales goals, increased revenue and facilitated sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
- Supported customers continuously from sales process to merchandising and display set up.
- Informed customers about product benefits, information and pricing.
- Capitalized on customer up-sell opportunities resulting in increased points of distribution and revenues.
Small Format Sales Rep
Hensley Beverage
Phoenix, AZ
04.2008 - 04.2009
- Gained knowledge of Mobility and sales process
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Learned value of communication and follow through
- Began process of ABU online training to further my knowledge
- Developed sales management and forecasting skills
- Built sales confidence dealing with buyers
- Sold and managed top performing small format route
- Informed customers of promotions to increase sales productivity and volume.
- Demonstrated consistent track record of overachieving sales quotas.
Operations Two Man Assist/Side Loader Driver
Hensley Beverage
Phoenix, AZ
04.2007 - 04.2008
- Obtained Class A CDL
- Maintained perfect driving record.
- Was promoted from two man assist to side loader quickly and delivered the old town Scottsdale route.
- Managed invoices, payment collecting and accounting reconciliation.
- Was the fastest driver to accomplish my route each day.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Loaded and secured items in trucks to avoid damage to product during delivery.
- Verified daily deliveries against shipping instructions before delivering to customers.
Grocery Merchandiser/BDM
Hensley Beverage
Phoenix, AZ
06.2005 - 04.2007
- Worked highest volume route, Surprise, Avondale, Goodyear.
- Lead BDM of the only two man route in Phoenix
- Stocked each account thoroughly making sure our vast portfolio was ready for each sales day.
- Established relationships with key decision-makers within each account to increase display activity.
- Worked with customers to increase purchases of our products.
- Obtained CDL permit day I turned 21
Education
Welding
Yavapai College
Prescott, AZSkills
- Cultivating optimism in challenging situations
- Oversight of large team dynamics
- Data-driven decision making
- Financial budget oversight
- Revenue segmentation analysis
- Pricing strategy
- Sales Quota Management
- Profit and Revenue-Generating Strategies
- Supplier collaboration
Accomplishments
- In each position at Hensley, managed the top performing routes/segments/regions.
- Won multiple sales incentives and trips
- Managed Hensley's #1 supplier Anheuser-Busch state wide between five warehouses generating $450 million in revenue yearly.
- Have made national recognition on Competitive Edge with superior display execution.
- Never have missed a day of work in 20 years
- Obtained my CDL
Timeline
West Region Sales Manager
Hensley Beverage
01.2025 - Current
Small Format Segment Manager
Hensley Beverage
11.2022 - 12.2024
Team TONE- Sales Manager
Hensley Beverage
12.2019 - 11.2022
Anheuser-Busch Brand Manager
Hensley Beverage
09.2018 - 12.2019
Large Format Sales Team Leader
Hensley Beverage Company
11.2016 - 09.2018
Large Format Sales Rep
Hensley Beverage
04.2009 - 11.2016
Small Format Sales Rep
Hensley Beverage
04.2008 - 04.2009
Operations Two Man Assist/Side Loader Driver
Hensley Beverage
04.2007 - 04.2008
Grocery Merchandiser/BDM
Hensley Beverage
06.2005 - 04.2007
Welding
Yavapai College