Ryan Thigpen
Cantonment,FL
Summary
Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.
Overview
4
4
years of professional experience
Work History
Sales Associate
Dollar General
Cantonment, United States
02.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Helped customers complete purchases, locate items and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections and purchases.
Restaurant Team Member
Arby's Restaurant
Cantonment, United States
09.2021 - Current
- Replenished food items, paper products, and canned goods to keep pantry well-stocked during busy periods.
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages
- Operated register to process payments and collect cash payment for order totals
- Cleared trays and removed trash from tables before sanitizing surfaces
- Checked and restocked utensils and condiments in appropriate locations for guests
- Used proper techniques to prepare food and ingredients
- Greeted customers at drive-thru and took food orders
- Noted special patron requests and followed up with kitchen to confirm delivery
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Recorded orders by answering customer questions and entering requests in system.
Package Handler
FedEx Grounds
Pooler, GA
08.2020 - 08.2021
- Sorted items according to its destination.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed debris and hazardous materials from packing area to avoid contamination.
Ice Cream Server
Happy Days Ice Cream
Pooler, United States
02.2020 - 04.2020
- Notified owners and peers of any issues, including low inventory on flavors and toppings and problems with things for immediate remediation.
- Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors.
- Processed sales transactions, including cash, debit and credit.
- Maintained cleanliness and organization in all areas of establishment.
- Maintained menu knowledge to provide recommendations and answers to customers' questions.
- Offered samples of new ice cream flavors to customers.
- Greeted incoming customers and provided friendly customer service.
- Introduced new menu items, sundae toppings and cone varieties to encourage upsells and add-on purchases.
- Kept work area tidy and sanitary, promptly addressing spills and other messes.
- Carried out cash and card transactions with accuracy.
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
- Relayed orders to ice cream dispensing area, communicating any special requests or dietary accommodations.
- Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
- Inspected kitchen equipment and appliances 3 times per week to verify functional operation.
- Assisted guests, including offering personable greetings and taking orders.
- Cleaned food preparation areas, tools, and equipment.
Stable Hand
Family Owned Barn
Waianae, HI
02.2017 - 07.2019
- Cleaned stalls, pens, and equipment using farm tools for optimal health of horses, goats, and pigs.
- Maintained growth, feeding, and production for horses, goats, and pigs.
- Rotated animals between grazing areas to provide enough access to food.
- Trained part-time help in livestock care.
- Assisted farmers with feeding and watering livestock, including goats and pigs.
- Kept pens, stalls, and farm equipment clean and sterilized to support animal wellbeing.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases
- Cared for 3 different types of animals by regularly feeding and inspecting for illness and injuries
Summer Camp Counselor in Training
Camp Kupono
Waianae, HI
06.2019 - 06.2019
- Greeted new arrivals to camp by introducing to other participants, explaining facility rules and encouraging participation.
- Guided campers in swimming, hiking and team sports to help campers gain life skills and health benefits.
- Supervised groups of children in cabins for sleepaway camp.
- Worked with children of varying age, interest, skill and developmental levels.
- Participated in singing and storytelling to encourage positive camper experience and entertain campers.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Monitored students for destructive or unhealthy behavior to report concerns to camp counselors and directors.
- Organized camp events and set up sporting equipment, tables and chairs to prepare for activities
- Monitored students for destructive or unhealthy behavior to report concerns to camp counselors and directors
- Swept and mopped floors, disposed of trash and sanitized cabins
- Participated in singing and storytelling to encourage positive camper experience and entertain campers
- Supervised groups of children in log cabins for sleepaway camp
Education
High School Diploma -
Maili Bible School
Waianae, HI05.2019
Skills
- Sales transactions
- Communication skills
- Cash Handling
- Cleaning and organization
- Kitchen maintenance
- Inventory organization
- Cash register operation
- Food preparation safety
- Cleanliness standards
- Sanitization
- Teamwork
- Sorting
- Fragile Item Handling
- Warehouse environment safety
- Safety and compliance
- Stocking and replenishing
- Professional demeanor
- Sales training
Timeline
Sales Associate
Dollar General
02.2022 - Current
Restaurant Team Member
Arby's Restaurant
09.2021 - Current
Package Handler
FedEx Grounds
08.2020 - 08.2021
Ice Cream Server
Happy Days Ice Cream
02.2020 - 04.2020
Summer Camp Counselor in Training
Camp Kupono
06.2019 - 06.2019
Stable Hand
Family Owned Barn
02.2017 - 07.2019
High School Diploma -
Maili Bible School