Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Ryan Tolbert

Port Orchard,WA

Summary

Accomplished Server Trainer with proven expertise in high-volume and fine dining along with team member training, notably at Anthony's At Gig Harbor/Bremerton/Seattle. Excelled in sales and service prioritization, achieving significant improvements in order accuracy and allergy management. Demonstrated leadership by effectively training new staff, enhancing operational efficiency and customer satisfaction.

Overview

32
32
years of professional experience

Work History

Server/Neighborhood Expert

Applebee's Grill + Bar
03.2013 - Current
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server Trainer

Anthony's Pier 66
06.2003 - 03.2018
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.

Server Trainer

Cutters Bayhouse
06.1998 - 06.2003
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.

Server

Union Square Grill
03.1992 - 03.1998
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Bainbridge High School
Bainbridge Island, WA
04.1992

Skills

  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise
  • Sales expertise
  • Food safety practices
  • Item promotion

Hobbies

Professional Dungeon Master for Dungeons and Dragons Adventure League

Timeline

Server/Neighborhood Expert

Applebee's Grill + Bar
03.2013 - Current

Server Trainer

Anthony's Pier 66
06.2003 - 03.2018

Server Trainer

Cutters Bayhouse
06.1998 - 06.2003

Server

Union Square Grill
03.1992 - 03.1998

High School Diploma -

Bainbridge High School

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Ryan Tolbert