Summary
Overview
Work History
Education
Skills
WoodWorking
Timeline
Generic

Ryan Toth

Port Monmouth,NJ

Summary

I would like to start off saying that I am highly interested in the position. I have been looking to progress within the company and have been taking as many steps possible for me to learn everything I possibly can in my current position to better help my career in management.

Thank you for taking the time to review my resume.

Overview

8
8
years of professional experience

Work History

Customer Service Specialist

Sherwin-Williams Paint Store
07.2022 - Current
  • Handle escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Manage high call volume while maintaining a courteous and professional demeanor.
  • Assist new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
  • Enhances customer satisfaction by resolving issues promptly and professionally.
  • Establish trust with clients through clear communication, patience, and understanding their unique challenges fully before offering solutions tailored to their needs.


Delivery Driver

DoorDash
01.2021 - 07.2022


  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Warehouse Supervisor

Mid-States Packaging, Inc.
12.2015 - 01.2021
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment
  • Recorded information, shortages and discrepancies to keep records current and accurate
  • Completed daily operations on time and maintained high standards of accuracy
  • Maintained quality service by establishing and enforcing organization standards
  • Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety
  • Supervised shipping and handling operations
  • Oversaw daily operations and shipping and handling processes
  • Managed resource allocation and scheduling of all employees
  • Kept detailed records of inventories and merchandise inventory transactions
  • Supervised all warehouse operations, including shipping and receiving, distribution, and workplace safety
  • Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers
  • Handled freight and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations
  • Managed scheduling and task delegation for 3-6 member warehouse team
  • Maintained high levels of accuracy in daily operations.

Education

High school or equivalent -

Bayonne High School
06.2015

Skills

  • Problem-solving abilities
  • Warehouse Supervisor Experience
  • Freight Experience
  • Inventory Control
  • Warehouse Distribution Experience
  • Customer Service
  • Customer Relations
  • Excellent written and oral communication

WoodWorking

Recently I have been pursuing a hobby I have always enjoyed doing. Currently I have converted my garage into a mini woodshop where I have been able to build furniture and other small projects.

Timeline

Customer Service Specialist

Sherwin-Williams Paint Store
07.2022 - Current

Delivery Driver

DoorDash
01.2021 - 07.2022

Warehouse Supervisor

Mid-States Packaging, Inc.
12.2015 - 01.2021

High school or equivalent -

Bayonne High School

Similar Profiles

CREATE PROFILE
Ryan Toth