Ryan Turner
American Fork,UT
Summary
Dynamic leader with extensive experience in employee training and performance evaluation. Proven track record of enhancing customer satisfaction through effective collaboration and mentorship. Skilled in fostering a unified team environment that drives operational success and builds strong leadership capabilities. Excel in communication, leadership, and adaptability, ensuring effective coaching and positive team dynamics.
Overview
7
7
years of post-secondary education
18
18
years of professional experience
Work History
Academy Coach
Walmart
American Fork, Utah
11.2019 - 10.2025
- Mentored team members across departments to enhance skills and knowledge.
- Collaborated with management to improve employee engagement strategies.
- Delivered constructive feedback and coaching to associates, promoting continuous operational improvement.
- Cultivated a unified team environment with fellow coaches.
- Designed training programs for onboarding new retail operations associates.
- Facilitated development of new managers in people and operational skills.
Auto Care Center Manager
Walmart
Orem, Utah
06.2015 - 11.2019
- Streamlined daily operations of auto care center to enhance service delivery efficiency.
- Ensured compliance with safety protocols and company policies across all activities.
- Managed over 25 staff members, coordinating schedules and conducting performance evaluations.
- Developed and implemented company-wide programs to improve operational effectiveness.
Co Manager
Walmart
Springville , UT
08.2007 - 06.2015
- Trained and supervised staff to maintain high performance standards.
- Ensured compliance with company policies and safety regulations in all areas.
- Resolved customer issues promptly to maintain satisfaction and loyalty.
- Assessed training needs to improve employee performance and engagement.
- Supervised daily store operations and ensured adherence to company policies.
Education
Bachelor of Arts - Graphic Design
Southern Utah University
Cedar City, UT 09.1998 - 12.2005
MBA -
American Public University
Skills
- Employee training
- Performance evaluation
- Team building
- Customer satisfaction
- Conflict resolution
- Engagement strategies
- Effective communication
- Constructive feedback
References
References available upon request.
Timeline
Academy Coach
Walmart
11.2019 - 10.2025
Auto Care Center Manager
Walmart
06.2015 - 11.2019
Co Manager
Walmart
08.2007 - 06.2015
Bachelor of Arts - Graphic Design
Southern Utah University
09.1998 - 12.2005
MBA -
American Public University