Ryan Verdeck

• Perform pest management using pesticide/herbicides for commercial, industrial, residential customers to eliminate and prevent pest activity.
• Assisted with procuring chemical from representatives for company use based on needs and chemical properties.
• Assisted with training and development of team members.
• Handled customer complaints and inquiries.
• Monitored team's performance and gave feedback when necessary. Maintained a route as well as technician routes to make sure time management is utilized and tasks are completed on time as scheduled.
• Updated job knowledge by attending workshops, training sessions and educational opportunities.
• Maintained customer satisfaction with communication and forward-thinking strategies focused on addressing customer needs and resolving concerns in stressful situations.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Create respectful and inclusive work environment.

- Run pest management route performing proactive pest management using pesticides/herbicides as well as integrated pest management techniques to eliminate and prevent pest activity.

- Communicate with customers to assist in delivering a pest free environment.

- Worked independently as well as with a team.

- Manage time and shifted duties and priorities as needed to ensure workload was completed.

- Handle customer complaints in a calm manner.

- Drive and maintain a company issued vehicle and drivers license with no violations

- Ensure compliance with state and federal regulations regarding application on chemicals.

• Investigated incidents and crimes, collected evidence, and recorded witness, victim, suspect statements.
• Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
• Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
• Provided public safety assistance at community events to maintain safe and secure environments.
• Perform Courtroom security.
• Handle citizen complaints and concerns, often under stressful conditions.
• Maintain state issued license as well as firearms qualifications.
• Other duties as assigned.