Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
4
4
years of professional experience
Work History
Domestic Account Executive II
R+L global Logistics
05.2022 - Current
Increased ROI on Accounts on average of 22% Gross Margin for previously existing customers
Achieved and excelled in quarterly performance reviews resulting in total revenue in excess of $1M.
YTD for 2023 total margin is $227K
Worked with clients to identify potential areas of service expansion, presented executive leadership with a proposal to capitalize on service expansion with customers.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Development Specialist
Circle LOGISTICS
03.2021 - 04.2022
Devised, deployed, and monitored processes to boost long-term business success, while increasing profitability margin of 12%
Won new business by articulating full value of company's capabilities to prospects.
Utilized HubSpot to manage sensitive client information and update existing and new client profiles.
Built and managed accurate sales pipeline to maintain high volume of activity.
Sales Agent
Sykes
08.2020 - 02.2021
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Assisted call-in customers with questions and orders.
Explained features and advantages of Payment Processor software products or services to promote sales.
Recorded accurate and efficient records in customer database.
Education
Associates Degree -
Tallahassee Community College
FL, FL
05.2023
ECONOMICS - undefined
Florida State University
FL, FL
01.2020
High School Diploma - undefined
Deltona High School
Deltona, FL
05.2017
Skills
Extensive Knowledge in Microsoft Office Suite and Macintosh Operating Systems
Leadership Development Program (RL Global Logistics)
Obtaining TIA CTB License
Business Development
Lead Development
Account planning
Customer Relationship Management (CRM)
Vendor Management
Contract Negotiation
Customer Relationship Management
Accomplishments
Collaborated with team of 10 in the development of Software for auto quoting generation.
Organizations
TIA Member
National Association of Sales Professionals
Habitat for Humanity Greater Orlando & Osceola County
Affiliations
Transportation Intermediaries Associataion
National Association of Sales Professionals (NASP)
Timeline
Domestic Account Executive II
R+L global Logistics
05.2022 - Current
Sales Development Specialist
Circle LOGISTICS
03.2021 - 04.2022
Sales Agent
Sykes
08.2020 - 02.2021
Associates Degree -
Tallahassee Community College
ECONOMICS - undefined
Florida State University
High School Diploma - undefined
Deltona High School
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