Ryan Watson

Site Manager

Tailored Chemical Products Inc.

07.1997 - 11.2023

Interviewed, hired, and trained new workers.
Oversaw all daily office operations and equipment maintenance.
Created weekly and monthly reports and presentations for management team.
Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
Maintained records and logs of work performed and materials and equipment used.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Complied with safe operating practices and assessed operational procedures against best practices.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Monitored, coached, and supervised team of [Number] employees in [year].
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Defined clear targets and objectives and communicated to other team members.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assisted in organizing and overseeing assignments to drive operational excellence.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Launched quality assurance practices for each phase of development
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Managed senior-level personnel working in marketing and sales capacities.