Driven professional with over five years in sales and four years in management, recognized for exceeding sales targets and winning multiple leadership awards. Strong communicator with a detail-oriented approach, excelling in both team dynamics and independent roles. Committed to fostering client engagement and promoting financial literacy.
Overview
9
9
years of professional experience
Work History
Loan Consultant II
Lendmark Financial Services LLC
Everett, WA
09.2025 - Current
Guided clients through documentation and approval processes, ensuring timely and efficient transactions.
Evaluated loan applications and verified borrower information to ensure accuracy.
Collaborated with underwriters to expedite loan processing and enhance efficiency.
Assisted clients in understanding loan options and financial products available.
Conducted follow-up communications on loan status, fostering ongoing client engagement and satisfaction.
Provided tailored advice on credit improvement strategies, enhancing clients' financial health and loan eligibility.
Responded promptly to inquiries about financing options and company services.
Evaluated existing accounts for refinancing opportunities based on economic trends.
Obtained credit insurance license and am currently licensed to sell credit insurance for Washington state.
Delivery Driver
Reflex Logistics
Everett, United States
10.2024 - 09.2025
Loaded and organized delivery vans, following designated routes to deliver customer packages to business and residential addresses while adhering to road safety guidelines.
Operated delivery vehicles to transport packages to designated locations.
Ensured timely deliveries by following optimized route plans.
Conducted vehicle inspections to maintain safety and compliance standards.
Account Representative
Mariner Finance
Everett, United States
01.2023 - 11.2023
Executed targeted outbound calls to connect with clients and responded to inbound inquiries, enhancing customer engagement.
Processed credit applications by promptly gathering essential information while upholding professional standards.
Assisted customers with online application process via phone, ensuring accurate and secure entry of personal information.
Sales Associate
ZAG Motors
Everett, United States
10.2021 - 01.2023
Guided customers through vehicle buying process, ensuring clear and accurate communication of details.
Executed cold calls to potential customers, fostering interest in vehicle offerings.
Contributed to development of social media content, enhancing brand visibility and engagement.
Store Manager
Foot Locker
Everett, United States
10.2017 - 04.2021
Won numerous awards including rookie manager of the year, manager of the year, top percent gain in sales for the northwest region.
Comp gain of 400,000 in sales vs budget. And top conversion in my region.
Delivered exceptional customer service, upheld visual standards, and ensured store cleanliness.
Monitored inventory shrinkage and addressed discrepancies while coordinating interview days and recruiting/hiring.
Created staff schedules two weeks in advance and completed daily/weekly paperwork.
Education
High School Diploma -
Kamiak High School
Mukilteo
06-2017
Skills
Cash handling
Customer Engagement
Data Tracking
Opening and closing procedures
Decision-Making
Loan agreements
Financing
Management
Credit analysis
Sales strategies
Time management
licensed to sell credit insurances/protections in Washington State