Terra Greiner
Saint Joseph,MO
Summary
Seeking a position with a company where I can use my skills and hardworking ability to assist in success.
Overview
24
24
years of professional experience
Work History
Loan Consultant II
Lendmark Financial
Saint Joseph, MO
06.2022 - Current
- Developed loan documents and gathered necessary information from clients.
- Conducted credit checks to verify customer eligibility for loans.
- Responded promptly to all customer inquiries regarding financing options and services provided by the company.
- Reviewed financial statements and other records to assess customers' ability to repay loans.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Collected past due loans, keeping credit and collateral exceptions within policy ranges.
Branch Manager
Mariner Finance
Saint Joseph, MO
08.2017 - 06.2022
- Greet customers with a friendly helping smile
- Post payments via check, cash, and etc
- Communicate with customers in person, by email and telephone
- Scan & Upload applications and other important documents
- Pull and refile file backers when needed
- Assign policy numbers to new and existing customers
- Open incoming mail
- Process Legal Accounts
- Solicit business throughout town
- Manage 1 employee
- Complete daily reports.
Customer Service Representative
Personal Finance Company
Saint Joseph, MO
04.2016 - 08.2017
- Greet customers with a friendly helping smile
- Post payments via check, cash, and etc
- Communicate with customers in person, by email and telephone
- Scan & Upload applications and other important documents
- Pull and refile file backers when needed
- Assign policy numbers to new and existing customers
- Open incoming mail.
Data Entry Clerk/Imaging Processor
American Family Insurance
Saint Joseph, MO
05.2013 - 04.2016
- Opened and delivered incoming mail
- Scanned and indexed incoming and completed mail into EDMS
- Communicated with agents by email and telephone involving various work
- Uploaded incoming faxes, Certificates of Liability, and Evidence of Property
- Pulled and refiled file backers when needed
- Assigned policy numbers to New Business Policies
- Processed changes and rewrites on policies.
Cashier
Big Lots
Saint Joseph, MO
06.2014 - 08.2014
- Customer Service
- Accurately handled cash register
- Stocked shelves.
Data Entry Clerk/Imaging Processor
Randstad Staffing
Saint Joseph, MO
01.2010 - 05.2013
- Opened and delivered incoming mail
- Scanned and indexed incoming and completed mail into EDMS
- Communicated with agents by email and telephone involving various work
- Uploaded incoming faxes, Certificates of Liability, and Evidence of Property
- Pulled and refiled file backers when needed
- Assigned policy numbers to New Business Policies.
Front Desk Travel Advisor
Stoney Creek Inn
Saint Joseph, MO
06.2005 - 12.2009
- Made hotel reservations in person, by telephone, and/or email
- Accurately handled cash register
- Handled bank deposits daily.
Cashier
Bed Bath & Beyond
Saint Joseph, MO
04.2005 - 06.2005
- Customer Service
- Accurately handled cash register
- Stocked shelves.
Deli Worker
Hy-Vee
Saint Joseph, MO
05.2003 - 04.2005
- Customer Service
- Sliced meats and cheeses using electric slicers
- Made deli sandwiches, wraps and deli trays.
Telemarketer
Aegis Communications
Saint Joseph, MO
03.2001 - 05.2003
- Answered incoming calls for American Express Cardholders
- Processed credit card payments for customers over the telephone.
Stocker
K-Mart
Saint Joseph, MO
05.2000 - 03.2001
- Stocked shoes
- Counted inventory
- Customer service.
Education
General Studies -
Missouri Western State University
Saint Joseph, MOHigh School Diploma -
Central High School
Saint Joseph, MOSkills
- Loan Applications
- Loan Processing
- Customer service-focused
- Collections proficiency
- Excellent communicator
- Team Player
- Reliable
- Cash Handling
- Friendly
- Excellent time management
Accomplishments
Employee of the month award in April 2012 for good attendance and good work ethic with Randstad Staffing.
Timeline
Loan Consultant II
Lendmark Financial
06.2022 - Current
Branch Manager
Mariner Finance
08.2017 - 06.2022
Customer Service Representative
Personal Finance Company
04.2016 - 08.2017
Cashier
Big Lots
06.2014 - 08.2014
Data Entry Clerk/Imaging Processor
American Family Insurance
05.2013 - 04.2016
Data Entry Clerk/Imaging Processor
Randstad Staffing
01.2010 - 05.2013
Front Desk Travel Advisor
Stoney Creek Inn
06.2005 - 12.2009
Cashier
Bed Bath & Beyond
04.2005 - 06.2005
Deli Worker
Hy-Vee
05.2003 - 04.2005
Telemarketer
Aegis Communications
03.2001 - 05.2003
Stocker
K-Mart
05.2000 - 03.2001
General Studies -
Missouri Western State University
High School Diploma -
Central High School