Ryan Weitmann
Springtown,TX
Summary
Highly accomplished and results-driven Restaurant Manager with 23 years of experience in full-service restaurant environments. Proven expertise in optimizing daily operations, enhancing customer satisfaction, and driving consistent revenue growth. Adept at managing P&L, implementing cost control measures, and leading staff training and development to foster a high-performance culture. Seeking to leverage strong leadership and operational acumen to contribute to success.
Overview
23
23
years of professional experience
Work History
Retail Operations Manager
Medical City Decatur
Decatur, TX
05.2023 - Current
- Develops team members through appropriate training, coaching and mentoring to ensure strong operational performance
- Maintains compliance standards for meal service and food quality
- Performs daily audits of safety, sanitation, food quality, meal delivery at point of service, and quality standards to optimize financial and operational performance
- Implement effective retail merchandising strategies and best practices to attract and retain customer base
- Provide leadership to the front of the house team members ensuring execution of all duties to guarantee a maximum quality customer dining experience in a quality work environment
- Works with client in maintaining safe work environment in facility
- Provide expertise to client in the planning an execution of catered functions within the facility
- Works collaboratively with the Dining Services Management team to generate and implement strategies to create a successful overall dining experience and exceed customers' expectations
Assistant General Manager (AGM)
Razzoo's Cajun Cafe
Irving, TX
11.2021 - 05.2023
- Recruiting, hiring and training all restaurant staff, including servers and hosts
- Scheduling employees to ensure shifts have proper coverage
- Streamlining the restaurant processes to improve the guest experience
- Monitoring restaurant finances, including sales and expenses
- Enforcing food handling regulations and other guidelines to increase guest safety
- Promoting the restaurant and finding ways to bring in more customers
- Handling customer complaints
- Completing necessary paperwork, such as sales, inventory and staff attendance reports
Multi-Unit Restaurant Manager
Rio Hondo Event Center, LKSD Kitchen, Paper Pizza, Kingston Coffee
Downey, CA
01.2004 - 11.2021
- Ensuring incoming staff complies with company policy
- Training staff to follow restaurant procedures
- Maintaining safety and food quality standards
- Keeping customers happy and handling complaints
- Organizing schedules
- Keeping track of employees' hours
- Recording payroll data
- Ordering food, linens, gloves and other supplies while staying within budget limitations
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
Banquet Manager
Rio Hondo Event Center
01.2004 - 12.2018
- Responsible for the smooth and efficient operation of the food and beverage services offered throughout the Event Center, including restaurant, Room Service and Catering; as well as related guest services through effective direction, leadership and supervision
- Continually maintain & exceed all standards of service, guest satisfaction & staff development
- Manage money, payroll, scheduling, and event bookings
- Work with vendors placing orders for event center, and future events
Key Holder
Plaza Guadalajara
Downey, CA
01.2003 - 01.2006
- Responsible for opening and/or closing the store and ensuring that proper store procedures and policies are followed when store management is not on duty or unavailable on the floor
Education
Bachelor of Science - Business Administration
University of The People
Onlin04.2028
Associate of Arts - Business Administration
Cerritos College
Norwalk, CAHigh School Diploma - undefined
Downey High School
Downey, CA01.2006
Skills
- Customer service
- Operations oversight
- Problem solver
- Retail sales
- Restaurant management
- Banquet experience
- Culinary experience
- Point of sales programming
- Event planning
- Merchandise planning
- Profit maximization
- Sales analysis
Timeline
Retail Operations Manager
Medical City Decatur
05.2023 - Current
Assistant General Manager (AGM)
Razzoo's Cajun Cafe
11.2021 - 05.2023
Multi-Unit Restaurant Manager
Rio Hondo Event Center, LKSD Kitchen, Paper Pizza, Kingston Coffee
01.2004 - 11.2021
Banquet Manager
Rio Hondo Event Center
01.2004 - 12.2018
Key Holder
Plaza Guadalajara
01.2003 - 01.2006
High School Diploma - undefined
Downey High School
Bachelor of Science - Business Administration
University of The People
Associate of Arts - Business Administration
Cerritos College