Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ryan Wetmore

Danvers,MA

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Always tring my best no matter what the situation is in order to meet customer and company satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Remote Technician

UBreakiFix
04.2023 - 10.2023
  • Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
  • Efficiently repairing customers devices to meet their satisfaction.
  • Arriving on time to every call with notice of en route and ETA.
  • Maintaining cleanliness of work van and work space in order to have a work safe environment for myself and others.

Customer Service Representative

Uhaul Moving And Storage
11.2022 - 05.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Ensured all trucks were clean and ready to go on the road for the next customer.
  • Cleaned work stations as was told to do in order for the work space to look presentable to all customers and guests.

Parts Delivery Driver

Auto Plus Parts
06.2020 - 08.2020
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
  • Enhanced vehicle maintenance and fuel efficiency through regular inspections and servicing.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.

Education

High School Diploma -

Danvers High School
Danvers, MA
08.2020

Skills

  • System Troubleshooting
  • Customer Service
  • Safety Equipment
  • Product Inspections
  • Equipment Calibration
  • Hardware Installation
  • System Tests
  • Software configuration
  • Written/Verbal Communication
  • Works Well Under Pressure
  • Repair services
  • Heavy Lifting

Certification

  • Certified Remote technician, Ubreakifix - 04/2023-10/2023
  • Customer Service Representative, Uhaul - 11/2021-5/2022
  • Parts delivery driver, Auto plus parts - 6/2020-8/2020
  • Wise Certified

Languages

Spanish
Limited Working

Timeline

Remote Technician

UBreakiFix
04.2023 - 10.2023

Customer Service Representative

Uhaul Moving And Storage
11.2022 - 05.2023

Parts Delivery Driver

Auto Plus Parts
06.2020 - 08.2020

High School Diploma -

Danvers High School

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Ryan Wetmore