Ryan White
Kalamazoo,MI
Summary
Experienced retail professional with proven track record in leading teams to exceed sales targets. Skilled in customer engagement, inventory management, and enhancing store operations. Recognized for exceptional leadership in supervisory roles and adept at improving team performance and customer satisfaction. Committed to driving sales growth and maintaining high standards of professionalism.
Overview
7
7
years of professional experience
Work History
Team Lead
Cannamazoo
Kalamazoo, MI
06.2022 - Current
- Supervise team for three days, then assume managerial role for two.
- Monitor and evaluate sales teams' performance, professionalism, and attendance.
- Effectively manage inventory by implementing FIFO, tracking sell by dates, and ensuring proper metric tag placement.
- Ensure accurate cash handling and compliance with CRA laws by monitoring employee registers and providing guidance to sales team.
- Provide an extraordinary customer experience and guide sales team to do the same.
- Promoted to Team Lead in January 2023.
- Consistently exceeded monthly sales goals, earning recognition as a top performer.
- As a sales team member I listened to customer needs to identify and recommend best products and services.
Supervisor
Sky Zone
Canton, MI
08.2017 - 12.2018
- Reported to and supported park's management team by providing on-the-spot leadership at the park.
- Streamlined team member delegation ensuring efficient operations in all departments.
- Front desk membership sales responsibility and enforcement of park safety policies.
- Accomplished incident reporting and supported park opening/closing operations.
- Inspired professional and respectful behavior towards customers to enhance their experience.
Education
Finance
Kalamazoo Valley Community College (2020-2022)
Kalamazoo, MISkills
- Team Leadership
- Customer Service
- Relationship Selling
- Needs Analysis
- Inventory Management
- Conflict Resolution
- Product Knowledge
- Operate Dutchie POS System
Timeline
Team Lead
Cannamazoo
06.2022 - Current
Supervisor
Sky Zone
08.2017 - 12.2018
Finance
Kalamazoo Valley Community College (2020-2022)
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