Ryan Whitmore
Newfane,NY
Summary
With 20 years of experience in managing day-to-day operations, training staff, and ensuring customer satisfaction, this diligent and experienced management professional possesses proven skills in budgeting, equipment maintenance, and sales that have contributed to the success of previous organizations. Additionally, there is a strong background in logistics, warehouse management, and customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
GO Car Wash
Niagara Falls, NY, US
06.2024 - Current
- Run day to day operations
- Train staff
- Fix and repair equipment
- Sell, along with upsell
- Plan weekly schedules for employees
- Ensure safety protocols and inspections are implemented and managed.
- Enforce workplace policies and procedures
- Maintain and adhere to corporate budgets
- Intake all relevant training and development activities as required
- Monitor daily productivity on site
- Provide monthly progress reports
- Perform open/closing duties
- Place orders for business with invoices kept and organized
Site Manager
Splash Carwash
Williamsville, NY, US
10.2022 - 06.2024
- Run day to day operations
- Budgeting
- Fix and repair equipment
- Training
Site Manager
Mosaic Car Wash
Pooler, GA, US
04.2022 - 09.2022
- Run day to day operations
- Trained employees at multiple sites
- Fix and repair at multiple locations
- Over saw multiple locations
Forklift Operator/Trainer
Rinchem Company, Inc.
Pooler, GA, US
08.2021 - 04.2022
- Shipping and receiving
- Load unload containers
- Ran safety meetings each month
- Trained
Machine Operator
The Hershey Company
Memphis, TN, US
09.2020 - 07.2021
- Line operator
- Helped mechanics fix machines
- Trained
- Quality control specialist
Site Manager
TEAM CLEAN/ Carwash USA
Millington, TN, US
05.2020 - 09.2020
- Run day to day operations
- Fix and repair machines
- Training
- Hiring
Expert Customer Care Specialist
Verizon Wireless
02.2019 - 09.2020
- Customer Service
- (KPI) metrics
- Billing
- Sales
Site Manager
Buzz-In Express
10.2019 - 05.2020
- Ran day to day operations
- Trained
- Fix, repair, install equipment
- Budgeting
Education
High School Diploma -
Starpoint High School
Lockport06.1999
Criminal Justice
Monroe Community College
Rochester, NY06.1999
Skills
- Ability to create and maintain good working relationships
- Organizational skills
- Attention to detail
- Good communication skills
- Ability to work effectively as part of a team
- Customer service
- Shipping & Receiving
- Training & development
- Forklift
- Warehouse management system
- Supply chain
- Packaging
- OSHA
- Calipers
- Management
- Logistics
- Cash register
- Analysis skills
- Leadership
- Manufacturing
- Warehouse Experience
- Hand tools
- Pallet Jack
- Supervising experience
- Quality assurance
- Store management
- Freight
- Microsoft Excel
- Store Management Experience
- Retail sales
- Load & unload
- Budgeting
- Quality control
- Sales
- Materials Handling
- Restaurant experience
- Warehouse experience
- Cash handling
- Driving
- Marketing
- Computer skills
- Risk management
- Microsoft Office
Certification
- Certified Safety Professional
- First Aid Certification
- Hazardous Waste Operations & Emergency Response Training
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
General Manager
GO Car Wash
06.2024 - Current
Site Manager
Splash Carwash
10.2022 - 06.2024
Site Manager
Mosaic Car Wash
04.2022 - 09.2022
Forklift Operator/Trainer
Rinchem Company, Inc.
08.2021 - 04.2022
Machine Operator
The Hershey Company
09.2020 - 07.2021
Site Manager
TEAM CLEAN/ Carwash USA
05.2020 - 09.2020
Site Manager
Buzz-In Express
10.2019 - 05.2020
Expert Customer Care Specialist
Verizon Wireless
02.2019 - 09.2020
High School Diploma -
Starpoint High School
Criminal Justice
Monroe Community College