Ryan Williams
San Leandro,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Assistant Teacher
Lafayette Elementary School
09.2018 - 12.2018
- Helped maintain a safe and orderly learning environment
- Supervised small group activities
- Assisted classroom teacher in developing and implementing lesson plans
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
Ambassador
Five keys school and programs
11.2021 - 03.2024
- Represented the Ambassador role in a professional manner at all times
- Built confidence by actively listening to concerns and giving appropriate feedback.
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled escalated customer complaints effectively, leading to satisfactory resolutions for both the client and the company.
Education
High School Diploma -
Envision Academy For Arts & Technology
Oakland, CA05.2021
Skills
- Brand Awareness
- Professionalism
- Event Networking
- Product Knowledge
- Customer Engagement
- Customer Service
- Decision-Making
- Problem-Solving
Timeline
Ambassador
Five keys school and programs
11.2021 - 03.2024
Assistant Teacher
Lafayette Elementary School
09.2018 - 12.2018
High School Diploma -
Envision Academy For Arts & Technology
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