Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Yarbrough

Dallas,TX

Summary

Dedicated customer service professional with extensive knowledge of DOT safety regulations. Committed to efficiency and safety, excelling in route planning and accident-free driving. Strong skills in driving in all weather conditions. Exceptional communication abilities, both verbal and written. Provides advanced expertise in training and development to support quality excellence.

Overview

16
16
years of professional experience

Work History

Swing-Courier Driver

FedEx Express
Irving, USA
12.2015 - Current
  • Provide efficient pick-up and delivery service
  • Ensures coverage for all assigned routes within the station's service area; support to customers on any issues regarding features of services while complying with all operational, security and safety policies, and procedures with the objective of meeting service commitments and maximizing customer satisfaction
  • Creates, develops, and maintains CDL trainee manuals to meet Federal Motor Carrier Safety Administration’s entry-level driver requirements
  • Provides in-person instruction to students in the following areas: full pre-trip inspection, basic control skills, road driving, operation of both manual and automatic transmission in all types of road driving conditions
  • Evaluates progress and provides feedback for improvement to trainees
  • Provide technical assistance with leo scanners and evaluate the accuracy of loading packages
  • Coordinate the training and guidance of team members in the performance of lab analysis and line functions
  • Oversees the safe operation and use of equipment when being used by trainees, ensuring that company and federal policies and standards are always being adhered to

CDL Bay Delivery Driver

Pepsi Beverage Co.
Dallas, USA
06.2014 - 09.2014
  • Position delivers products to stores on an established route or via dynamic dispatch to customers including convenience and gas stores, small supermarkets, drug stores, etc
  • (average of 15-20 stops daily)
  • Drives the delivery vehicle to a location, unloads and brings products into the store
  • Responsible for ongoing rotating and stocking of products on store shelves, displays, vending equipment, and in coolers
  • Provide advanced instruction in a variety of training and development activities to support organizational and department standards
  • Continuously monitor all products from manufacturer to assure product specifications
  • Identifies and arranges suitable training solutions for management and new hires with their CDL license

Customer Service Representative

All Ways Insurance Group
Dallas, USA
02.2012 - 08.2014
  • Collections and selling auto, life and renters’ insurance policies
  • Performed desk duties which include money order payments, inbound and outbound calls
  • Provide fast and friendly customer service while verifying insurance
  • Proficient Microsoft office skills

Shipping Supervisor

Adams Golf
Plano, USA
06.2008 - 02.2012
  • Certified Forklift operator that handled all disputes, accounts receivable, and merchandise shipments
  • Implemented new method of inventory control and cycle counting to reduce costs
  • Facilitate planning, organization and implementation of special projects and large quantity orders
  • Decreased error ratios during product inventory and increased warehouse by eliminating the waste of resources and process/product defects
  • Excellent communication, analytical, problem solving and decision-making skills

Education

El Centro College
01.2017

CDL Class A -

Continental Truck Driving School
04.2014

High School Diploma -

Mesquite High School
01.2008

Skills

  • Strong decision-making skills
  • Strong commitment in promoting diversity
  • Demonstrates ethical standards, trust and respect
  • Takes appropriate measures to train and improve staff skills
  • Exceptional computer/administrative skills/Internet/Complete Microsoft Suite
  • Map reading/gps expert
  • Heavy Hauling Cargo Handling Safety First
  • Clean DMV record
  • Efficient and cost conscious
  • Defensive driver
  • Lean 6 Six Sigma knowledge
  • Dispatch Collaboration
  • Working Independently
  • Attention to Detail
  • Coordinating efficient routes

Timeline

Swing-Courier Driver

FedEx Express
12.2015 - Current

CDL Bay Delivery Driver

Pepsi Beverage Co.
06.2014 - 09.2014

Customer Service Representative

All Ways Insurance Group
02.2012 - 08.2014

Shipping Supervisor

Adams Golf
06.2008 - 02.2012

El Centro College

CDL Class A -

Continental Truck Driving School

High School Diploma -

Mesquite High School

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Ryan Yarbrough