Ryan Young
Wausau,WI
Summary
I hold 20+ years of customer service experience & building experience. I have assisted on & project managed job scaling from small to large scale.
Overview
15
15
years of professional experience
Work History
Production Worker
T.D. Fischer Group
Wausau, WI
06.2021 - Current
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Technical Support Specialist
Aquascape, Inc.
St. Charles, IL
04.2005 - 08.2018
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Bachelor of Arts -
Waubonsee Community College
Sugar Grove, IL01.1999
Skills
- Assembly Procedures
- Quality Inspections and Reporting
- Reading and Determining Measurements
Timeline
Production Worker
T.D. Fischer Group
06.2021 - Current
Technical Support Specialist
Aquascape, Inc.
04.2005 - 08.2018
Bachelor of Arts -
Waubonsee Community College