Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Young

Monroe,OH

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

16
16
years of professional experience

Work History

Manager

The Frost Factory
Cincinnati, OH
07.2022 - Current
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Medical Assistant

Nurses Etc
Cincinnati, OH
09.2022 - 02.2023
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.

Receptionist

Styles 2 A 'T' Beauty Salon
Middletown, OH
06.2008 - 06.2021
  • Greeted visitors and provided them with assistance.
  • Scheduled and confirmed appointments.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided excellent customer service by greeting customers warmly, addressing their questions and concerns promptly, and ensuring satisfaction with services rendered.
  • Processed payments from clients using cash registers or point-of-sale systems.

Medical Assistant

Concentra Health Services
Cincinnati, OH
05.2017 - 05.2021
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Registered new patients into practice management software program accurately entering demographic information.

Medical Assistant

mercy heart institute
Cincinnati, OH
05.2013 - 09.2017
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Assisted back office patient processes to reduce office wait times.
  • Handled general office duties to support administrative staff during peak hours.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Education

Associate of Applied Science - Healthcare

Lincoln College of Technology - Dayton
Dayton, OH
05-2011

Skills

  • Performance Management
  • Time Management
  • Staff Management
  • Verbal and Written Communication
  • Team Leadership
  • Medical Terminology
  • Patient Flow Management
  • Patient-Focused Care
  • Procedure Assistance
  • HIPAA Compliance
  • Data Entry
  • Patient Scheduling
  • Payment Collection
  • Inventory Management
  • Compassionate
  • Electronic Medical Records
  • Vital Signs Monitoring
  • Sterile Technique
  • Electrocardiography (EKG)
  • Therapeutic Procedures
  • Venipuncture and Phlebotomy
  • Preparing Specimens and Samples
  • Medical Terminology Knowledge

Timeline

Medical Assistant

Nurses Etc
09.2022 - 02.2023

Manager

The Frost Factory
07.2022 - Current

Medical Assistant

Concentra Health Services
05.2017 - 05.2021

Medical Assistant

mercy heart institute
05.2013 - 09.2017

Receptionist

Styles 2 A 'T' Beauty Salon
06.2008 - 06.2021

Associate of Applied Science - Healthcare

Lincoln College of Technology - Dayton
Ryan Young