Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Zalepa

Pittsburgh

Summary

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

9
9
years of professional experience

Work History

Retail Manger

Stanford Home Center
04.2015 - 12.2023
  • Increased sales by implementing effective merchandising strategies and optimized store layouts.
  • Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
  • Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
  • Developed staff training programs that resulted in improved product knowledge and enhanced selling skills.
  • Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.

Education

Associate of Science - Surgical Technology

Pittsburgh Technical College
Oakdale, PA
04.2024

Skills

  • Loss Prevention
  • Staff Recruitment
  • Business Development
  • Quality Assurance
  • Team Training

Timeline

Retail Manger

Stanford Home Center
04.2015 - 12.2023

Associate of Science - Surgical Technology

Pittsburgh Technical College
Ryan Zalepa