RYAN ZIEHR
Denver
Summary
Dynamic financial systems support professional with a proven track record at the Colorado Judicial Branch. Skilled in problem resolution and project management, I excel in coordinating tasks and delivering exceptional customer service. Adept at technical troubleshooting, I consistently meet deadlines while enhancing system documentation and adapting to evolving industry demands.
Overview
4
4
years of professional experience
Work History
Financial Systems Support
Colorado Judicial Branch
09.2022 - Current
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Focused on learning new skills and staying updated with industry changes.
- Participated on ADA and WCAG training to meet accessibility standards.
- Provided efficient and courteous service to customers at all times.
- Developed system trainings and documented current and future functionality.
- Troubleshot problems and reported larger technical issues.
Junior Web Editor
Wisconsin Historical Society
11.2021 - 05.2022
- Ensured compliance with all applicable laws and regulations related to online publishing.
- Conducted regular audits of website pages in order to identify potential issues or errors.
- Updated 11 websites with future events hosted by the historical sights.
- Ensured published updates met ADA standards.
Education
Bachelor of Science (B.S.) - Computer Science
University of Wisconsin Madison
Madison, Wisconsin05.2022
Skills
- Problem resolution
- Adaptable communication
- Time management
- Project management
- Technical troubleshooting
- System documentation
- Data analysis
- Training Development
- Customer support
Timeline
Financial Systems Support
Colorado Judicial Branch
09.2022 - Current
Junior Web Editor
Wisconsin Historical Society
11.2021 - 05.2022
Bachelor of Science (B.S.) - Computer Science
University of Wisconsin Madison