RYAN A. JOHNSON
Stoughton,MA
Summary
Valued Assistant Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager/Sales Associate
Mario’s Quality Roofing
10.2021 - Current
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Mentored and guided staff to enhance performance and exceed customer expectations.
Operations Manager
Plastic Repair Company
09.2020 - 07.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Sales Associate
Wealth Management Realty
09.2019 - 08.2021
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Head of Business Development
Guayusa Unlimited Incorporated
05.2017 - 01.2021
- Identified and pursued business development opportunities to grow organization and increase revenue.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Monitored and analyzed industry trends to identify opportunities for organizational growth and competitiveness.
- Interacted well with customers to build connections and nurture relationships.
Operations Manager
Newton Memorial Art
04.2017 - 06.2018
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed and reported on key performance metrics to senior management.
- Developed and implemented strategies to maximize customer satisfaction.
Project Manager
R&R Home Improvement
06.2016 - 04.2017
- Planned, designed, and scheduled phases for special projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Met project deadlines without sacrificing build quality or workplace safety.
Global Aquafeeds, Sales Manager
Global Aquafeeds Inc.
12.2013 - 12.2015
- Analyzed product and job cost trends to determine potential issues and areas of improvement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - Biomedical Engineering
University of Rhode Island
Kingston, RISkills
- Project Records
- Organizational Effectiveness
- Leading Projects
- Quality Control
- Renewable Energy
- Client Relationships
- Independent Thinking
- Logistical Management
- Accounting Procedures
- Project Organization
Certification
- OSHA 10 Hour Outreach Training Program - General Industry
Languages
Spanish
Professional Working
Timeline
Project Manager/Sales Associate
Mario’s Quality Roofing
10.2021 - Current
Operations Manager
Plastic Repair Company
09.2020 - 07.2021
Sales Associate
Wealth Management Realty
09.2019 - 08.2021
Head of Business Development
Guayusa Unlimited Incorporated
05.2017 - 01.2021
Operations Manager
Newton Memorial Art
04.2017 - 06.2018
Project Manager
R&R Home Improvement
06.2016 - 04.2017
Global Aquafeeds, Sales Manager
Global Aquafeeds Inc.
12.2013 - 12.2015
Bachelor of Science - Biomedical Engineering
University of Rhode Island
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