Ryan A. Olson
Eau Claire,WI
Summary
Detail-oriented professional, skilled in effective communication and problem solving. Known for passionately providing excellent customer service, and resolving customer inquiries efficiently. Hard worker and fast learner. Strong ability to adapt, innovate, and exceed expectations by holding a high standard. Works well as a team player as well as independently. The kind of worker who sees what needs to be done, and does it. I'm a 39 year old Family Man; father of 6 daughters, who genuinely enjoys working with people. Additionally, I like to sing and play guitar, I like creating media and content, and I enjoy fishing and other various outings with my family.
Overview
22
22
years of professional experience
Work History
Assistant Department Manager
Menards
Eau Claire, WI
12.2024 - 08.2026
- Assisted in managing daily store operations and staff scheduling.
- Coordinated inventory management and restocking processes to support sales and reduce stockouts.
- Implemented merchandising strategies to improve product visibility and attract customer interest.
- Ordered and received freight to ensure optimal inventory levels.
- Trained new employees on company policies and customer service standards.
- Resolved customer inquiries and complaints with effective communication skills.
Assistant Store Manager
Dollar General
Mellen, WI
04.2024 - 11.2024
- Supervised daily store operations and team performance to ensure efficiency.
- Managed inventory levels, conducted stock audits, and ordered merchandise as needed.
- Assisted store manager with training team members, receiving and stocking freight, rotating produce and food goods, handling money, providing customer service, maintaining records, executing opening and closing procedures, troubleshooting issues, and solving problems.
- Trained new employees on store procedures and customer service standards.
Meat Crafter (Self Employed)
Ole's Up-North Sausage Company
Ashland, WI
07.2022 - 11.2023
- Established licensed meat processing kitchen by preparing facility to comply with State and Local codes.
- Obtaining required certifications to operate a meat processing kitchen.
- Developed State and Federal approved food-safety policies and standard operating guidelines to ensure compliance and safety.
- Producing various, high-quality meat products (fresh sausage, smoked sausage, snack sticks, summer sausage, jerky, etc.)
- Conducted employee training sessions on meat processing techniques and safety protocols to enhance operational standards.
- Maintaining inventory of meat products.
- Applying for various licensure.
Account Manager
Affirm Background Screening
Ashland, WI
10.2020 - 05.2022
- Cultivated professional relationships with clients to enhance satisfaction with Background Screening Services.
- Responded promptly and independently to client inquiries via email and phone, ensuring timely communication.
- Researched and provided accurate, confidential information in compliance with FCRA guidelines.
Pastor
Converge International
Mellen, WI
01.2018 - 09.2020
- Preparing weekly sermons, implementing Bible Study Material, preparing Worship Music for Sunday morning service.
- Provided pastoral care and counseling for church members, fostering spiritual support during hospital visits.
- Trained leaders and facilitated youth group learning, enhancing engagement and spiritual growth.
- Coordinated community outreach events, strengthening connections with local populations.
Account Manager
Affirm Background Screening
Ashland, WI
05.2016 - 01.2018
- Cultivated strong client relationships, ensuring satisfaction with Background Screening Services.
- Responded promptly and independently to client inquiries via email and phone, enhancing communication.
- Researched and provided accurate, confidential information in compliance with FCRA guidelines.
Meat Crafter
Sixth Street Market
Ashland, WI
09.2012 - 05.2016
- Produced award-winning meat products, including fresh sausage, smoked sausage, smoked snack sticks, summer sausage, and jerky.
- Maintained and rotated inventory and placed vendor orders for fresh products to minimize waste and ensure continuous supply for production line.
- Provided excellent customer service and fostered strong relationships with clients to enhance customer satisfaction and loyalty.
EMT/Firefighter (P/T)
Ashland Fire Department
Ashland, WI
09.2009 - 05.2012
- Providing emergency medical care to patients, on-scene and en route to the emergency department (CPR, administering medications, checking vital signs, etc.)
- Responded to emergency fire, rescue, and ambulance calls.
- Operated and maintained fire-suppression and rescue equipment (hoses, ladders, ventilation devices, ropes, boards, hydraulic tools) to ensure readiness for emergency responses.
- Conducted regular maintenance and inspections of fire-suppression and rescue equipment (saws, hydraulic tools) to ensure optimal performance during emergencies.
- Maintained precise patient health records to support quality care and compliance with legal requirements while adhering to strict HIPAA guidelines.
Certified Nurse Assistant
Ashland Health and Rehabilitation Center
Ashland, WI
09.2008 - 12.2010
- Provided compassionate care to residents in daily living activities.
- Assisted residents with daily activities, enhancing comfort and dignity through personalized care in bathing, dressing, grooming, dietary needs, toileting, personal hygiene, and mobility.
- Assisted nursing staff with patient assessments and routine medical procedures.
- Maintained cleanliness and safety of resident living areas and common spaces.
- Maintained accurate health records in compliance with HIPAA guidelines, ensuring confidentiality and integrity of patient information.
Paint and Finish Dept; Screen Assembly Supervisor
H-Windows
Ashland, WI
05.2007 - 08.2008
- Assembled and installed screens and mini-blinds for custom windows, ensuring precision and quality.
- Trained new employees on assembly techniques and safety protocols.
- Coordinated workflow between teams to maintain efficient production schedules.
- Applied custom finishes to window frames and sashes, enhancing appearance and durability.
Variety
Misc
Mercer, Ashland, WI
05.2004 - 05.2007
- From Junior year in High School: Part Time: grocery store stocker, dishwasher, prep cook, various "cash" jobs (lawn mowing, etc.), bowling alley attendant, housekeeping, activities director at a nursing home, and attending college.
Education
Certificate (2yr-30credits) - Systematic Theology
School of Theology
Remote05-2018
EMT-Paramedic Diploma / Fire Fighter Certifications - Emergency Medicine And Fire Science
Northwood Technical College (formerly WITC)
Ashland, WI12-2012
Certificate - Certified Nurse Assistant
Northwoods Technical College (formerly WITC)
Ashland, WI08-2008
High School Diploma -
Mercer High School
Mercer05-2005
Some College (No Degree) - Supervisory Business Management
Northwoods Technical College (formerly WITC)
Ashland, WISkills
- Dedication to providing Excellent Customer service and relations
- Dedication to efficiency as well as quality
- Effective communication skills
- Strong Computer Skills and technical competency
- Public speaking and teaching skills
- Employee training and onboarding
- Inventory management and stock rotation
- Forklift operation and equipment maintenance
- Problem solving and conflict resolution
- Team building and teamwork
- Visual merchandising and sales strategies
- Time management and prioritization
- Strategic planning and quality control
- Workplace safety practices
- Performance coaching and staff management
- Attention to detail in documentation
- Food safety regulations compliance
- Sanitization and cleaning techniques
Timeline
Assistant Department Manager
Menards
12.2024 - 08.2026
Assistant Store Manager
Dollar General
04.2024 - 11.2024
Meat Crafter (Self Employed)
Ole's Up-North Sausage Company
07.2022 - 11.2023
Account Manager
Affirm Background Screening
10.2020 - 05.2022
Pastor
Converge International
01.2018 - 09.2020
Account Manager
Affirm Background Screening
05.2016 - 01.2018
Meat Crafter
Sixth Street Market
09.2012 - 05.2016
EMT/Firefighter (P/T)
Ashland Fire Department
09.2009 - 05.2012
Certified Nurse Assistant
Ashland Health and Rehabilitation Center
09.2008 - 12.2010
Paint and Finish Dept; Screen Assembly Supervisor
H-Windows
05.2007 - 08.2008
Variety
Misc
05.2004 - 05.2007
Certificate (2yr-30credits) - Systematic Theology
School of Theology
EMT-Paramedic Diploma / Fire Fighter Certifications - Emergency Medicine And Fire Science
Northwood Technical College (formerly WITC)
Certificate - Certified Nurse Assistant
Northwoods Technical College (formerly WITC)
High School Diploma -
Mercer High School
Some College (No Degree) - Supervisory Business Management
Northwoods Technical College (formerly WITC)