Ryan A. Smith
Atlanta,GA
Summary
Senior Account Executive with over 3 years of experience driving sales growth, managing client relationships, and achieving substantial revenue targets. Proven track record of generating over $200K in gross profit and maintaining a robust book of business. Possesses strong interpersonal, negotiation, and problem-solving skills. Eager to leverage expertise in client management and business operations to excel in a Human Resources role, with a focus on talent acquisition, employee relations, and organizational development. Adept at fostering positive workplace environments and implementing effective HR strategies to support company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Executive
Soliant Healthcare
02.2022 - Current
- Generated over $200K in gross profit and maintaining an average gross margin of 36% annually within a year and a half by strategically managing client accounts and driving sales growth.
- Successfully maintained a book of business for over 20 candidates, ensuring consistent client satisfaction and retention.
- Expertly navigated governance, risk, and compliance requirements to safeguard client interests and uphold industry standards.
- Developed and implemented customized solutions for clients, enhancing their operational efficiency and compliance frameworks.
Massage Therapist
Entrepreneurship
04.2018 - 11.2022
- Recruited, trained, and managed a team of massage therapists, ensuring high standards of client care and professional development.
- Developed and implemented HR policies and procedures to maintain a positive and compliant work environment.
- Conducted performance evaluations and provided ongoing feedback to staff, fostering a culture of continuous improvement.
- Handled payroll and scheduling, ensuring timely and accurate compensation and efficient staff operations.
Lead Hostess
Howell's Kitchen & Bar
11.2021 - 02.2022
- Supervised and trained a team of hostesses, ensuring adherence to high standards of service and hospitality.
- Coordinated staff schedules to ensure optimal coverage during peak hours, balancing employee needs with business requirements.
- Conducted onboarding and orientation for new hires, introducing them to company policies, procedures, and customer service expectations.
- Managed employee performance by providing regular feedback, conducting performance reviews, and implementing improvement plans as necessary.
Education
Bachelor of Science - Biology
South Carolina State University
Orangeburg, SC12.2016
Skills
- Talent Sourcing
- Applicant Tracking Systems
- Employee Relations
- Training and Development
- Compliance and Regulatory Knowledge
- Onboarding Processes
Certification
- 2023 Common Threats
- 2023 Social Engineering Red Flags
- 2023 Kevin Mitnick Security Awareness Training
- 2023 Your Role: Internet Security and You
- 2024 KnowBe4 Security Awareness Training
Timeline
Account Executive
Soliant Healthcare
02.2022 - Current
Lead Hostess
Howell's Kitchen & Bar
11.2021 - 02.2022
Massage Therapist
Entrepreneurship
04.2018 - 11.2022
Bachelor of Science - Biology
South Carolina State University
- 2023 Common Threats
- 2023 Social Engineering Red Flags
- 2023 Kevin Mitnick Security Awareness Training
- 2023 Your Role: Internet Security and You
- 2024 KnowBe4 Security Awareness Training
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