Robert GIANCOLA
Salem,NH
Summary
Strategic account executive and consultant focused on staffing solutions, workforce planning, and client growth. Partners with leadership teams to define resource needs, screen talent, and deliver hiring support for manufacturing and technology roles. Brings board-level advisory experience and a track record of improving recruiting outcomes for corporate accounts.
Overview
9
9
years of professional experience
Work History
Account Executive – Business Consultant
PLS STAFFING SOLUTIONS
, Massachusetts
05.2026 - Current
- Managed B2B client relationships, delivering specialized staffing and certification solutions for manufacturing professionals in Massachusetts industrial hub, enhancing client satisfaction and retention.
- Partnered with client leadership to identify resource requirements and evaluated candidate skills using internal training infrastructure, ensuring quality submissions.
- Leveraged network of certified alumni and workforce professionals to address complex industrial staffing challenges, improving client response times.
Table Games Dealer (Part-Time)
DELAWARE NORTH
Boston, MA
08.2023 - Current
- Execute fast-paced table games under strict regulatory guidelines, maintaining absolute accuracy, focus, and strong customer engagement.
Floor Supervisor – Poker
ENCORE BOSTON HARBOR
Greater Boston, MA
04.2023 - 10.2024
- Supervised daily high-volume operations and team performance in a fast-paced, regulated hospitality and gaming environment.
- Resolved complex customer disputes, ensured strict compliance with state regulations, and maintained high service standards.
- Managed personnel scheduling, resource allocation, and floor security.
Principal Consultant
RJG CONSULTING GROUP
Remote / Boston, MA
11.2020 - 04.2023
- Advised board members and C-Level executives on strategic organizational changes, workforce optimizations, and operational improvements.
- Provided project-based business and technology consulting services to corporate clients.
- Developed implementation roadmaps for client projects.
Senior Recruitment Manager
FASTFIND TECHNOLOGY
Boston, MA
02.2018 - 06.2020
- Successfully placed high-level tech talent, significantly reducing time-to-hire metrics for corporate accounts.
- Collaborated with hiring managers to define technical requirements and streamline talent screening and pipeline management, enhancing candidate selection process.
- Led full-lifecycle recruitment strategies for specialized technology professionals, aligning talent acquisition with organizational goals.
Education
Bachelor of Business Administration (B.B.A.) -
PLYMOUTH STATE UNIVERSITY
05-2010
Skills
- B2B Account Management & Sales
- Client Relationship Management
- Business development
- Talent Acquisition
- Full-Lifecycle Recruitment & Staffing
- Talent sourcing
- Pipeline management
- Workforce Planning & Strategy
- Business & Technology Consulting
- Strategy implementation
- Operational Planning
- Needs assessments
- CRM software
- Contract negotiation strategies
- Leadership & Team Supervision
- Vendor management
Timeline
Account Executive – Business Consultant
PLS STAFFING SOLUTIONS
05.2026 - Current
Table Games Dealer (Part-Time)
DELAWARE NORTH
08.2023 - Current
Floor Supervisor – Poker
ENCORE BOSTON HARBOR
04.2023 - 10.2024
Principal Consultant
RJG CONSULTING GROUP
11.2020 - 04.2023
Senior Recruitment Manager
FASTFIND TECHNOLOGY
02.2018 - 06.2020
Bachelor of Business Administration (B.B.A.) -
PLYMOUTH STATE UNIVERSITY