Ryane Pfaff
Cincinnati,OH
Summary
Dynamic and detail-oriented professional with experience at DelightMore, adept in event setup and breakdown, and exceptional customer service. Demonstrated patience and problem-solving skills, ensuring customer satisfaction and efficient operations. Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking orders over the phone. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
6
6
years of professional experience
Work History
Catering Server
DelightMore
11.2024 - Current
- Arranged linens and table settings according to seating plan and event theme.
- Serve appetizers, deliver entrees, and refill beverages for banquet guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained tidy and organized dining room, kitchen and serving stations to comply with cleanliness standards.
- Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
- Utilized proper food handling techniques to establish safety and quality of food served.
- Loaded and unloaded delivery van carefully to maximize efficiency.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out professional service, retaining polite and friendly approach at all times.
Hostess/Carryout
Strongs Brick Oven Pizzeria
02.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, and food runners with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
Dance Teacher Assistant
Emerge Dance Academy
06.2019 - 06.2024
- Utilized different styles of teaching to accommodate students of all capabilities.
- Helped plan routines for recitals and performances.
- Helped deliver lesson plans introducing students to dance techniques and ballet positions.
- Tailored each class to meet student needs and abilities and allow dancers to progress at comfortable pace.
- Adhered to studio guidelines and legal requirements.
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
- Created interactive activities to engage students and maximize learning.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
Education
Seton High School
Cincinnati, Ohio05-2025
Skills
- Set up procedures
- Hand-eye coordination
- Supply restocking
- Sanitation skills
- Guest relations
- Friendly and bubbly personality
- Welcoming and greeting skills
- Event setup and breakdown
- Detail-oriented
- Direction following skills
- Exceptional customer service
- Stress tolerance
- Patience and problem solving skills
Timeline
Catering Server
DelightMore
11.2024 - Current
Hostess/Carryout
Strongs Brick Oven Pizzeria
02.2024 - Current
Dance Teacher Assistant
Emerge Dance Academy
06.2019 - 06.2024
Seton High School
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