Ryan G. Layer
Northville,MI
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
Work History
Insurance Sales Specialist
State Farm
09.2012 - Current
- Collected premiums on or before effective date of coverage.
- Researched and identified potential new markets.
- Followed up promptly with interested clients to close sales.
- Educated clients on insurance policies and procedures.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
Insurance Sales Producer
Nationwide Insurance Agency
05.2004 - 09.2012
- Calculated premiums and established payment methods for sales.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
Parts Runner
Michigan CAT
09.1997 - 05.2001
- Minimized company liability and risks to loads by obeying traffic laws.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with regular customers.
- Pulled parts off store shelves to fill customer orders.
Education
Criminal Justice
Henry Ford Community Community College
Dearborn 11.1994 - 11.1995
Skills
- Underwriter Selection
- Insurance Practices
- Policy Feature Explanations
- Workflow Processes
- Commercial Lines
- Claims Information Gathering
- Agent Support
- Licensing Requirements
- Manage Renewals
- Customer Service
- Team Training
- Professional Relationships
- Inbound Customer Calls
Timeline
Insurance Sales Specialist
State Farm
09.2012 - Current
Insurance Sales Producer
Nationwide Insurance Agency
05.2004 - 09.2012
Parts Runner
Michigan CAT
09.1997 - 05.2001
Criminal Justice
Henry Ford Community Community College
11.1994 - 11.1995