Ryan Jermaine Balagot

Work History

FedEx Ground

07.2020 - Current

Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
Interceded between employees during arguments and diffused tense situations.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Implemented employee cross-training programs which improved versatility and adaptability among team members.

SYSCO Food Services

09.2019 - 07.2020

Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
Wrapped pallets in shrink wrap prior to loading.
Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Safely operated heavy machinery, such as electric pallet jacks, to transport picked orders to the packing area.
Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
Followed orders precisely for correct items, sizes and quantities.
Coordinated efficient organization, palletizing and transportation of completed packages.
Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

FedEx Ground

01.2017 - 11.2019

Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
Collaborated with management to address specific skill gaps and tailor training programs accordingly.
Proved successful working within tight deadlines and a fast-paced environment.

Crown Bay Nursing & Rehabilitation Center

09.2016 - 02.2017

Communicate promptly with patients, Providing service in a timely manner
Promoted a positive work atmosphere through effective communication with colleagues across different departments.
Provided exceptional customer service while escorting visitors to requested destinations within the facility, promoting a positive hospital image.
Enhanced patient comfort by providing courteous and efficient transportation services throughout the hospital.

Kennerly Spratling Inc.

07.2015 - 09.2016

Manage Materials, Mix and Load into Machines, Locate and Retrieve Materials, Forklift Driver
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.